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Paypal hacked, money stolen, not sure how to proceed

So long story short someone used my paypal to buy a product online. I received the confirmation of the purchase on my email. The product is going to be delivered to a random address in London (to my name although obviously I didn't order it). The hacker wanted to use my account to buy more stuff but I managed to cancel my card before they were able to do so.
I don't see how someone smart enough to hack paypal would be dumb enough to order the product to be delivered at their doorstep so I'm leaning towards thinking that it's just a randomly picked address and an innocent person could easily live there. I don't understand though why someone would send crap bought online to someone else's address.
Maybe it was just a "probe" purchase to get more access to my card or whatever?
I'm not sure what to think of this and whether to go report it to a police station or just move on. Has anybody had any experience with this?
Thanks
Reply 1
Report to the police, and check out the address. Put your foot in the door and question the person about it. If they try to shut it, you know that it's the fraudster. Then, go in there and get your stuff back and drag his arse to the police station.
Reply 2
Contact the people they've bought from.
Reply 3
Original post by monk1324
So long story short someone used my paypal to buy a product online. I received the confirmation of the purchase on my email. The product is going to be delivered to a random address in London (to my name although obviously I didn't order it). The hacker wanted to use my account to buy more stuff but I managed to cancel my card before they were able to do so.
I don't see how someone smart enough to hack paypal would be dumb enough to order the product to be delivered at their doorstep so I'm leaning towards thinking that it's just a randomly picked address and an innocent person could easily live there. I don't understand though why someone would send crap bought online to someone else's address.
Maybe it was just a "probe" purchase to get more access to my card or whatever?
I'm not sure what to think of this and whether to go report it to a police station or just move on. Has anybody had any experience with this?
Thanks


This happened to me years ago but luckily i filed a paypal dispute and got my money back which you should do immediately. Then it happened again but this person changed the currency to polish zloty and paypal cancelled it right away think i had a virus or clicked on a spoof email.
File an unauthorised dispute they will help you. Also take your card off the system whenever you purchase an item its what i do now. Don't know why you would move on without getting your money back its not like it was a bank transfer.
(edited 8 years ago)
Reply 4
Original post by gregy521
Report to the police, and check out the address. Put your foot in the door and question the person about it. If they try to shut it, you know that it's the fraudster. Then, go in there and get your stuff back and drag his arse to the police station.


Original post by Drewski
Contact the people they've bought from.


All he needs to do is file a dispute in the resolution centre and Paypal will take care of it.

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