A lot of it is about verbal de-escalation techniques and how to recognise signs etc.
The physical side is about how to avoid being stabbed, choked, beaten, slapped, how to get out of a grab etc. As this training is usually needed when working with people who have behaviours that challenge, such as those with learning disabilities and or mental health problems.
It can make people wary when you hear others sharing stories or the trainers warn you of such incidents but pay attention and the training will help.
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