Hey there! Sign in to join this conversationNew here? Join for free

Boots makeup return policy?

Announcements Posted on
Why bother with a post grad? Are they even worth it? Have your say! 26-10-2016
    • Thread Starter

    I bought some products from NYX instore in Boots but I picked up the wrong product. It is still sealed and I have the receipt but the problem is they only sell NYX in certain Boots stores in the UK. As I don't live near the Boots I originally got it from can I take it back to any Boots store without the NYX brand or not?


    You might as well try. They might not know the returns policy. It should say what it is on the ban of your receipt. Ring them up and see. returns are non store specific, but there seems to a restriction on cosmetics.

    I am not happy with a product I've purchased instore, what shall I do? Unfortunately Boots.com cannot accept returns for goods purchased in store. You can return the item to any Boots store. If you have the receipt we can offer you a refund, giftcard or exchange.Without a receipt we can only offer you an exchange. For the safety of all our customers, we can't accept the return of medicines, food and cosmetics unless faulty.

    It should be fine as long as it's the product is still sealed. Might be wrong though...

    Posted from TSR Mobile
Write a reply…


Submit reply


Thanks for posting! You just need to create an account in order to submit the post
  1. this can't be left blank
    that username has been taken, please choose another Forgotten your password?
  2. this can't be left blank
    this email is already registered. Forgotten your password?
  3. this can't be left blank

    6 characters or longer with both numbers and letters is safer

  4. this can't be left empty
    your full birthday is required
  1. Oops, you need to agree to our Ts&Cs to register
  2. Slide to join now Processing…

Updated: May 5, 2016
TSR Support Team

We have a brilliant team of more than 60 Support Team members looking after discussions on The Student Room, helping to make it a fun, safe and useful place to hang out.

What were/are your predicted grades?

The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.