HP Notebook Computer Batteries - recallThe following notice has been issued by the manufacturer:
Safety Recall Notice
HP Notebook Computer Batteries
On 14 June 2016 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies for certain notebook computer batteries that were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario and HP Pavilion Notebook Computers sold worldwide from March 2013 through August 2015 and/or were sold as accessories or spares, or provided as replacements through Support. The affected batteries have the potential to overheat, posing a fire and burn hazard to customers.
Potentially affected battery images and bar code numbers
The ^ can be a number, character or a letter.
What to do
If you have questions on this program, please go to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016 and select Contact Us
- Go to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016 to validate your battery.
- If the validation process indicates that your battery is affected, cease use of the battery immediately and remove it from the notebook. HP will provide a replacement battery for each verified, affected battery, at no cost.
Note: You may continue to use your notebook without the battery installed, by connecting the notebook to external power.
We apologise for any inconvenience this may have caused you.
- UK: 0207 660 0596
- ROI: + 353 1 533 9808
- Worldwide Support telephone numbers: https://hp.com/go/Recallcontacthp
HP Notebook Computer Batteries - Recall
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