The Student Room Group

Student Finance: Approved before submitting proof

I did my student finance back in March without sending my parents' proof. When I went back to check on it a couple months ago, it said that the proof was no longer needed, meaning I would get less money that I got last year. I sent the proof off a few days later via post and i'm yet to hear back about a change of loan amount. Any help?
I'd personally ring them about it.
Ring them if you get through. They are very busy whatever time ring them.
Reply 3
Phone SF. Looks like either you forgot to tick the box to be income-assessed, or they have processed your application incorrectly. Either way, just sending in your parents' income evidence isn't going to achieve anything.

You need to ask SF what's going on and what you need to do to help resolve it.

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