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URGENT - Student eligibility evidence required - Academic Year 2016/17

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TSR's new app is coming! Sign up here to try it first >> 17-10-2016
    • Thread Starter

    I have recently received an email saying

    Student eligibility evidence required - Academic Year 2016/17Dear **********Thank you for your application for student finance.Your application is on hold because of the following reason(s):
    • Awaiting Eligibility Evidence
    We cannot determine your entitlement to student finance until we receive the necessary evidence. You may also have to provide additional information to support your application.To enable us to reference and manage your customer account, please write your Customer Reference Number on every document you send us.For further information relating to student finance, please visit our website at www.gov.uk/studentfinance or call us on 0300 100 0607.Yours sincerelyStudent Finance England

    On the student finance website it says that student finance has got my declaration form and has also got my parents' financial information.
    What should I do now? I've looked on other threads and it seems like calling them is the quickest and safest option but it also looks like people who called were simply told to wait.

    Your only option is to call them. It's possible they've received your evidence; but not updated your records.
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Updated: July 25, 2016
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