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    Hello, my accommodation is asking for the first payment 24 days before my first instalment. Please say there is a way my first payment can be pushed closer so that I can pay it on time. I have already spoken with my accommodation and they can't postpone the payment until the 26th (when my first payment is supposed to come through). I have already tried to sort out a credit card as a solution to the problem, but now I'm all out of options.

    Hi there.

    We're not able to bring a payment forward to a date that is actually before the first day of term.

    We rely on colleges/unis confirming that students have began their course to us electronically, and this does not usually happen until on or after the first day.

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Updated: August 30, 2016
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