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Updating university

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    • Thread Starter

    My son has applied to student finance and needs to update the university, but we can't get into his account on-line to do so - the page is just not loading. We've tried on several PCs and it never works. We tried calling and they say it has to be done on-line. So he's stuck and will be starting uni on 12 September!!

    Hi Linda,

    I would advise your son to try clearing his cookies/cache/history and ensuring he is using google chrome. If he still cannot access his account he can call us on 0300 100 0607 and we can send a change of circumstances form in the post.

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Updated: August 25, 2016
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