I studied at Solent uni, during the second year I was a student rep and had the opportunity to attent the 'operations' meetings for my course.
During these meetings feedback was given from the external examiner on course content from the first year. One particular unit was described as:
"Inadequately structured, students in general did not achieve the learning outcomes intended and the unit did not complement the rest of the course, the unit should not be run again in this format"
This unit was shoved in last minute due to a lecturer leaving and was never repeated.
I spoke to student loans and they said even if I sent them the paperwork from the operations meeting Solent would have to ask SFE to refund that part of the course.
How do I go about doing that?
From my point of view the entire staff sat in the meeting and got the feedback so it feels like theres a lack of accountabilty here. Given how expensive and fickle uni can be I think there should be greater transparency and accountabilty here regarding feedback about course content.
If you buy a product and that product is faulty in some way the retailer has to recall and inform (to the best of their ability) the customers affected. So why is the process different for university?
I assume all university's have these kind of meetings and it may be beneficial to all to get the feedback the following year in order to see an official pov on their course.
Refund of specific course elements
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