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wrong bank details provided on sfe

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    i checked my student finance account to see whether my bank details were correct as i am due a payment, however they are incorrect. i tried to change my bank details but it asks for my previous details that i submitted and i cannot remember the details. i called student finance and they said they cannot change my bank details unless i fill in my previous details (which i cant remember) what do i do?

    Hi Sophia,

    You would have to write to us to change these details as they are unable to be changed online or over the phone if you cannot confirm the old details.

    You would advise us of the change in writing to the address shown along with confirmation of your -

    • name;
    • address;
    • customer reference number; and
    • new bank details.

    This information would be sent to:

    Student Loans Company
    100 Bothwell Street
    G2 7JD

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Updated: September 28, 2016
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