Can anyone help me with this issue please;
My Grandmother recently passed away before my exams. I didn't want to put the family under any more stress and wanted to be strong hence me deciding to take my exams. I was unable to attend the funeral due to it being abroad and money issues, this cut me deep. I have never lost someone close to me than her and I didn't know how to handle it. Been isolated and alone in university made it hard as I didn't tell anyone. I failed my exams and now my university is saying that I can not progress. I feel like I have failed everyone in my family and I feel that something that hurt me so much and someone so important to me who passed away the University has unfairly punished me for. I appealed the decision but they recently got back to me and said that the "application did not adequately demonstrate why I was unable to request a deferral or extension before my exams". I sent a picture of a message that my mother had put in the group chat to inform us of this news. I also put a doctors note and three witness statements backing up the fact that I was not myself and isolated myself in my room. I am deeply hurt and devastated by this news. I want to supply the death certificate and picture of the ticket of my mother traveling for the funeral. will this be enough?
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