Childcare Grant Mess!!!

I am so sick of Student Finance now. I really do not understand how you can say to someone who applied for the childcare grant for academic year 15/16 and had it approved based on a CYI for the same year, who has retured CCG2 forms that YOU sent to me, can now be told that they are overscale and have a grant overpayment - even though the income give on the CYI form was estimated at MORE than what we actually earned!

It makes no sense. I have now been left with a nursery bill to pay, an overdraft that I have been using to pay back what we can to them each month and a bill from SFE for over £2000.00. As a mature student who has a 19 week old baby and a child now at school, I am distraught by this.

I applied In august this year for child care funding, it's now November and I still haven't received a payment, my initial form was submitted without a date ( yes my fault) but I had to ring student finance up to find this out, they sent me no correspondence to confirm I had made a mistake. Then I finally get my second form through the post as for some reason you can't download the form in pdf format in this digital age. So I send the form back, almost months pass and nothing so I ring up again and they assure me payment will be released on 31st October at the latest, the date comes and nothing so I ring back...again. now I'm not eligible for child care funding, because my income is too high, we get no childcare funding from anywhere else and it's a minimum wage household. So when we worked it all out it makes no sense to me or the adviser spoke to so now I'm sending in my ccg2 which is pretty much pointless because I've accrued so much debt with my childcare provider I dont even want to show my face there, getting funding sent out promptly is the difference between passing and failing.

I applied In august this year for child care funding, it's now November and I still haven't received a payment, my initial form was submitted without a date ( yes my fault) but I had to ring student finance up to find this out, they sent me no correspondence to confirm I had made a mistake. Then I finally get my second form through the post as for some reason you can't download the form in pdf format in this digital age. So I send the form back, almost months pass and nothing so I ring up again and they assure me payment will be released on 31st October at the latest, the date comes and nothing so I ring back...again. now I'm not eligible for child care funding, because my income is too high, we get no childcare funding from anywhere else and it's a minimum wage household. So when we worked it all out it makes no sense to me or the adviser spoke to so now I'm sending in my ccg2 which is pretty much pointless because I've accrued so much debt with my childcare provider I dont even want to show my face there, getting funding sent out promptly is the difference between passing and failing.

Can my nursery ask to be paid the full years fee at once