Hey there Sign in to join this conversationNew here? Join for free

The McDonalds Thread

Announcements Posted on
    • 0 followers
    Offline

    ReputationRep:
    (Original post by Aaron_1507)
    Did you get all the stars on your badge?
    Yes, lol.
    • 0 followers
    Offline

    ReputationRep:
    (Original post by NickyP)
    Yes, lol.
    I know i sound like a noob but thats because i am. I have been working there for 2 days and i want to move up already lol. What are the OCLs? what do you have to do? and what are the unit test? Sorry about all the questions but i really want to know.
    • 0 followers
    Offline

    ReputationRep:
    (Original post by Aaron_1507)
    I know i sound like a noob but thats because i am. I have been working there for 2 days and i want to move up already lol. What are the OCLs? what do you have to do? and what are the unit test? Sorry about all the questions but i really want to know.
    Don't worry about it, I've got nothing better to do . OCL stands for Observation Checklist. Crew used to have to have loads of OCLs done on them by Staff Trainers and Managers to say they could make fries properly or dress buns properly for example, but they got replaced by SOCs a few months ago which cuts down on a lot of paper work. SOCs cover a much wider area so you don't need too many to be done on you. You need to have them done on you before you can be promoted so that they can see you are qualified in every area of the restaurant.

    And there are 3 unit tests which test Quality, Service and Cleanliness (QSC). Once you have the relevant SOCs and have done the unit test in one of these areas, you get that star. Sorry if this is all a bit confusing! There is loads of information on the New Starter section of Our Lounge, and there is a jargon buster there too to help you understand all of these abreviations and McDonald's lingo.

    And it's good that you know what you want straight away. Do you work in a drive through restaurant?
    • 0 followers
    Offline

    ReputationRep:
    (Original post by NickyP)
    Don't worry about it, I've got nothing better to do . OCL stands for Observation Checklist. Crew used to have to have loads of OCLs done on them by Staff Trainers and Managers to say they could make fries properly or dress buns properly for example, but they got replaced by SOCs a few months ago which cuts down on a lot of paper work. SOCs cover a much wider area so you don't need too many to be done on you. You need to have them done on you before you can be promoted so that they can see you are qualified in every area of the restaurant.

    And there are 3 unit tests which test Quality, Service and Cleanliness (QSC). Once you have the relevant SOCs and have done the unit test in one of these areas, you get that star. Sorry if this is all a bit confusing! There is loads of information on the New Starter section of Our Lounge, and there is a jargon buster there too to help you understand all of these abreviations and McDonald's lingo.

    And it's good that you know what you want straight away. Do you work in a drive through restaurant?
    Cheers and yes i do; when do you think i could start my SOCs and you are clearly a smart person so,in your view, are they easy?
    • 0 followers
    Offline

    ReputationRep:
    (Original post by Aaron_1507)
    Cheers and yes i do; when do you think i could start my SOCs and you are clearly a smart person so,in your view, are they easy?
    Why thank you! If your store is organised, then your Staff Trainers will probably be given SOCs to do with you, and I wouldn't worry about them at all. They'll just sit down with you and ask you questions, then tick them off. I've never known anybody to fail one. They probably won't start until after your 3 week probationary period, and you'll probably have all the initial ones done in about 6 months. After that you have ongoing SOCs which just help with your PR (Performance Review) which you have every 6 months.
    • 0 followers
    Offline

    ReputationRep:
    (Original post by NickyP)
    Why thank you! If your store is organised, then your Staff Trainers will probably be given SOCs to do with you, and I wouldn't worry about them at all. They'll just sit down with you and ask you questions, then tick them off. I've never known anybody to fail one. They probably won't start until after your 3 week probationary period, and you'll probably have all the initial ones done in about 6 months. After that you have ongoing SOCs which just help with your PR (Performance Review) which you have every 6 months.
    Are the questions just common stuff that is in the health and hygiene booklet you get at orientation?
    • 0 followers
    Offline

    ReputationRep:
    (Original post by Aaron_1507)
    Are the questions just common stuff that is in the health and hygiene booklet you get at orientation?
    Yeah, they can't be too hard if the everyday McDonald's worker is expected to pass.
    • 0 followers
    Offline

    ReputationRep:
    And is the PR easy to pass?
    • 0 followers
    Offline

    ReputationRep:
    (Original post by Aaron_1507)
    And is the PR easy to pass?
    I've never known anybody fail their probationary to be honest.
    • 0 followers
    Offline

    ReputationRep:
    (Original post by NickyP)
    I've never known anybody fail their probationary to be honest.
    Haha ok. The thing i hate at the moment is the managers don't trust you because they thing your new and aren't capable of doing things. But yeah it seems i have to wait until after my PR to do my SOCs.
    • 0 followers
    Offline

    ReputationRep:
    (Original post by Nikki,)
    they took 2 weeks to contact me
    Thanks I read on their website that they should usually contact you within 7 days but from readin this thread i dont think anyone has been contacted within that time :mad:
    • 0 followers
    Offline

    ReputationRep:
    (Original post by NickyP)
    I've never known anybody fail their probationary to be honest.
    A girl failed at my restaurant because she took a fake 20quid note and didn't check. 4 new staff trainers have just been trained at our store and I'm new at the store, 4 weeks in - I'd like to work up the ladder to be honest which would give me a background so I can join the police as I've worked with the public! Any staff trainers or shift managers here?
    • 0 followers
    Offline

    ReputationRep:
    (Original post by D a v e)
    Thanks I read on their website that they should usually contact you within 7 days but from readin this thread i dont think anyone has been contacted within that time :mad:
    i have 3 days for me
    • 0 followers
    Offline

    ReputationRep:
    (Original post by rt)
    A girl failed at my restaurant because she took a fake 20quid note and didn't check. 4 new staff trainers have just been trained at our store and I'm new at the store, 4 weeks in - I'd like to work up the ladder to be honest which would give me a background so I can join the police as I've worked with the public! Any staff trainers or shift managers here?
    Nicky P is but he's offline atm.
    • 0 followers
    Offline

    ReputationRep:
    (Original post by rt)
    A girl failed at my restaurant because she took a fake 20quid note and didn't check. 4 new staff trainers have just been trained at our store and I'm new at the store, 4 weeks in - I'd like to work up the ladder to be honest which would give me a background so I can join the police as I've worked with the public! Any staff trainers or shift managers here?
    I'm a Shift Manager.

    One of the girls in my store got 4 cash retrainers whilst on her probationary period and still didn't fail. I suppose it just depends what your store manager is like!
    • 0 followers
    Offline

    ReputationRep:
    (Original post by NickyP)
    I'm a Shift Manager.

    One of the girls in my store got 4 cash retrainers whilst on her probationary period and still didn't fail. I suppose it just depends what your store manager is like!
    Your not offline then
    • 0 followers
    Offline

    ReputationRep:
    (Original post by Aaron_1507)
    Your not offline then
    Ha, I'm running a bath, as it just so happens!
    • 0 followers
    Offline

    ReputationRep:
    (Original post by NickyP)
    Ha, I'm running a bath, as it just so happens!
    I get bored in baths....
    • 0 followers
    Offline

    ReputationRep:
    (Original post by NickyP)
    I'm a Shift Manager.

    One of the girls in my store got 4 cash retrainers whilst on her probationary period and still didn't fail. I suppose it just depends what your store manager is like!
    Oo brill - you enjoy it? I love working at McDonalds. Well I don't wake up and think wooo work, but I am enthuastic about getting it right, I like the drive thru alot. I worked in the kitchen one weekend and didn't enjoy it too much so I'd rather stay on the customer side of things. Do you plan to stay there for the forseable future? My longterm plan is to join the police but I'd rather do that in my late 20's.
    • 0 followers
    Offline

    ReputationRep:
    (Original post by rt)
    A girl failed at my restaurant because she took a fake 20quid note and didn't check. 4 new staff trainers have just been trained at our store and I'm new at the store, 4 weeks in - I'd like to work up the ladder to be honest which would give me a background so I can join the police as I've worked with the public! Any staff trainers or shift managers here?
    Im a Crew Trainer (have been for 3 years) and trainee shift runner. I finally agreed to it after being harassed for the same amount of time.

    I dont really mind working with customers. The rare time im on the front i am Mr McDonalds, but i really love working in the kitchen and leading and being part of a team. We often have competitions between the front and back to see whether we can keep up with each other.

    You tend to find those who have worked in the kitchen first have a better understanding of how to work as a team and not to constantly nag whoever is on production for food! You can probably gather that gets on my nerves

    Matt
Updated: July 26, 2013
New on TSR

Get ready for SQA results day

Share your grade expectations for Tuesday 5 August

Article updates
Reputation gems:
You get these gems as you gain rep from other members for making good contributions and giving helpful advice.