The McDonalds Thread
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Re: The McDonalds ThreadThank you so so much for this! I hope I'm given the tills... I can't really cook, unfortunately. Hopefully I'll be able to fit in.(Original post by eastonch)
Hi EyesWideShut,
I recently completed this stage around a month ago, when I did my interview, be prepared to ask them questions. And give the expression that you are ADAPTABLE and can work in ANY team environment. That's what they generally look for -- somebody who can just slip into a team and start working, without having to discuss everything with the team (clearly, if you need help, they will give you it.)
The interview is simple. Just ask them simple questions about how many staff work there, how many over dinner, does the store attract much attention as expected?
Make sure you answer their questions well, don't be too formal about it. But be polite.
The OJE, I had to work on chicken side for about 15 minutes, this essentially was me putting chicken nuggets into a bag / box. Lifting some fry baskets up when they had completed. The guy I learned from was really nice and had nothing negative to say. Just do what's asked, and they know you're new -- They will have been terrible to start with.
The expression I was told by the manager interviewing me was;
If you can learn something in 20 minutes, on the OJE, imagine what you can learn on an 8 hour shift. -- This is COMPLETELY right. My first few shifts I was rotated between chicken, grill and some stock. Now I know pretty much everything in the place except tills (but there is a till training section on the crew site, so I'm almost fully competent with it, already.).
If you need any help, give me a shout. Generally, they keep girls to tills and males to the kitchen, but it depends, if you're great with customers, and not too good with cooking, you'll get tills / DA (Dining Area, cleaning up, tables, chairs etc..).
It's a stressful job, but worth it somewhat. -- If you get the job, they will find a place for you. There's one guy who is good at everything, but excels with getting stock out, and checking levels on everything. So when he starts, everybody asks him to get things from the chiller / freezer -- He's like the 'keymaster' of the freezer. It's rather funny.
Good luck,
#Chris.
PS -- If you need ANY help, or advice, give me a shout.
Were you told on the day of your OJE/interview if they liked you?
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We've had it for months now, still prefer the old system though. Ours automatically puts fries through with meals, although you can change it using the clear choice button. It's also nice that you don't need a card for every time you need to void something. Putting dips through is annoying, but it helps on drive through, but if I'm just on front I tend to put no dip then give them any if they ask for it.
I didn't like the till game on ourlounge, just because we got the system before this game out on ourlounge, meaning I had got used to doing things my way, and the game made you do everything in a certain order when there was a quicker way to do it.
But hey, its not too bad
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Re: The McDonalds Thread"Cooking" isn't really actual cooking, everything is set to timers so you can't do any of it wrong really(Original post by EyesWideShut)
I hope I'm given the tills... I can't really cook, unfortunately. -
Re: The McDonalds Thread
Awful shift today. Was so busy, had a 9% labour hour between 1pm and 2pm. Depressing when you're cooking food as quick as you can and the bin is just empty. Didn't help I had a new start doing the meat as well! And the store across the road lost power as well! But at least we got all their staff just in time for me finishing at 2!
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Re: The McDonalds ThreadSame for us today, chicken got slammed so hard between 12 and 2 that we had 7 people on there and couldn't keep up - including 4 managers and 2 crew trainers, in three years i've never seen anything like it.(Original post by Ronda)
Awful shift today. Was so busy, had a 9% labour hour between 1pm and 2pm. Depressing when you're cooking food as quick as you can and the bin is just empty. Didn't help I had a new start doing the meat as well! And the store across the road lost power as well! But at least we got all their staff just in time for me finishing at 2!
Luckily we didn't get hit as hard on regular grill but we still had to run a continuous 844 for two hours solid... madness.Last edited by alexlemon2; 30-06-2012 at 17:33. -
Re: The McDonalds Threadlol, nice. Haven't heard back from McD's, got a job in kfc though. Start training on Thurs(Original post by cat_lover)
After my interview, I got an email saying that I need to attend a welcome meeting/Orientation (I'm assuming that's what you mean?) which I need to go to this Thursday. I got an email asking for my bank details as well
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Re: The McDonalds ThreadBreakfast meal for £1.99(Original post by alabelle)
Anyone know what discount McDonalds employees are entitled to?
Medium Extra Value Meal for £2.29
Premium Extra Value Meal for £3.29
Deli Meal for £2.99
Large Upgrade for 30p
Discount valid in participating restraunts only (although I've never been anywhere where I've been refused) on production of a Employee Discount Card.
Was put on lobby for the first time ever today and loved in. Thinking of asking my BM to go on the Customer Care course in London and become a Customer Care Assistant. Only thing I'm worried about is that I want progression in the company (i.e. I want to become a Crew Trainer and a Manager one day), will being a CCA stint promotion prospects?
Muffin HeadLast edited by Muffin Head; 30-06-2012 at 21:53. -
Re: The McDonalds ThreadI was actually wondering about this. What about 3 piece vs 5 piece chicken select meals? Would that mean I could get a 5 piece large meal for £2.59?(Original post by Muffin Head)
Breakfast meal for £1.99
Medium Extra Value Meal for £2.29
Premium Extra Value Meal for £3.29
Deli Meal for £2.99
Large Upgrade for 30p
Discount valid in participating restraunts only (although I've never been anywhere where I've been refused) on production of a Employee Discount Card.
Was put on lobby for the first time ever today and loved in. Thinking of asking my BM to go on the Customer Care course in London and become a Customer Care Assistant. Only thing I'm worried about is that I want progression in the company (i.e. I want to become a Crew Trainer and a Manager one day), will being a CCA stint promotion prospects?
Muffin Head
Thanks! -
Re: The McDonalds Thread(Original post by alabelle)
Anyone know what discount McDonalds employees are entitled to?
There is also an employee discount section on Ourlounge which you can get cashback, money off vouchers and stuff. I recently got £20 off new shoes for work, and saved £18 on £300 worth of Ikea vouchers! I've saved about £100 in the last 2 years, and I've not utilised it like I could have been.(Original post by Muffin Head)
Breakfast meal for £1.99
Medium Extra Value Meal for £2.29
Premium Extra Value Meal for £3.29
Deli Meal for £2.99
Large Upgrade for 30p
Discount valid in participating restraunts only (although I've never been anywhere where I've been refused) on production of a Employee Discount Card.
Was put on lobby for the first time ever today and loved in. Thinking of asking my BM to go on the Customer Care course in London and become a Customer Care Assistant. Only thing I'm worried about is that I want progression in the company (i.e. I want to become a Crew Trainer and a Manager one day), will being a CCA stint promotion prospects?
Muffin Head
You can't get a 5 piece select meal with your employee card. Although, it could depend on the server/store, but there isn't an option for it on the till system. Same goes for doubles in the breakfast menu.(Original post by BoxesAndBangles)
I was actually wondering about this. What about 3 piece vs 5 piece chicken select meals? Would that mean I could get a 5 piece large meal for £2.59?
Thanks! -
Why? I think it's better than the crew and trainers. :P(Original post by Book&Cover)
I'm going to see how long I can get away with "forgetting" to ask my manager for the new uniform. It's not going to be good. Although I do really feel sorry for all of the Lobby staff out there!
This was posted from The Student Room's Android App on my GT-I9100 -
How did it go?(Original post by Jessca)
I guess I will have to go in and BEG to be on front counter its so bad they rely on me for drive-thru so much its not even funny I'm pretty much the only person who can train anyone on drive-thru as most of my store are useless and I'm the only person my manager trusts during gapbuster. Its really annoying surely in the two weeks I was gone someone else was on DT so why can't they do it when I'm actually here
. They won't even promote me to crew trainer properly as I've not been trained in other areas and whose fault is that - clearly the managers.. I've moaned at them about DT for around 8 months now saying I wan't to be trained elsewhere and am now almost on the verge of quitting and moving to a store without a DT.
OK I think my rant is over now, reeeeally needed to vent that haha -
Sorry if this sounds stupid, but what exactly is labour? Hear people talking about it occasionally(Original post by Ronda)
Awful shift today. Was so busy, had a 9% labour hour between 1pm and 2pm. Depressing when you're cooking food as quick as you can and the bin is just empty. Didn't help I had a new start doing the meat as well! And the store across the road lost power as well! But at least we got all their staff just in time for me finishing at 2!
This was posted from The Student Room's Android App on my HTC Sensation XE with Beats Audio Z715e -
Seriously?! I hate dining area ha, its like the slowest part if I'm ever on there(Original post by Muffin Head)
Breakfast meal for £1.99
Medium Extra Value Meal for £2.29
Premium Extra Value Meal for £3.29
Deli Meal for £2.99
Large Upgrade for 30p
Discount valid in participating restraunts only (although I've never been anywhere where I've been refused) on production of a Employee Discount Card.
Was put on lobby for the first time ever today and loved in. Thinking of asking my BM to go on the Customer Care course in London and become a Customer Care Assistant. Only thing I'm worried about is that I want progression in the company (i.e. I want to become a Crew Trainer and a Manager one day), will being a CCA stint promotion prospects?
Muffin Head
then again, I've never really been shown what to do, just sorta made it up, its not so bad when its not dead busy but not dead, but otherwise its horrible ha
This was posted from The Student Room's Android App on my HTC Sensation XE with Beats Audio Z715e -
Re: The McDonalds ThreadLabour is the cost of staff as a percentage of sales. So if your staff are costing £90 for an hour and your sales are £1000, then you have 9% labour. It's quite an important thing for managers to manage, each store has a labour target (say 20% as an example) so when labour is too high (say at 25%) they might try and send people home to save labour or send someone out with vouchers to try and boost sales. If labour is low (say at 15%) they might let someone stay on if extra cleaning is needed.(Original post by SortYourLife)
Sorry if this sounds stupid, but what exactly is labour? Hear people talking about it occasionally
This was posted from The Student Room's Android App on my HTC Sensation XE with Beats Audio Z715e
. They won't even promote me to crew trainer properly as I've not been trained in other areas and whose fault is that - clearly the managers.. I've moaned at them about DT for around 8 months now saying I wan't to be trained elsewhere and am now almost on the verge of quitting and moving to a store without a DT.