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The dreaded return of BGP damage deposits

Reply 20

Brotherhood

OP

16

So I've got no hope then? :/

Reply 21

Sophie3

prospectivEEconomist

lol well I am gonna make sure I don't break anything

OMG you're not even at uni yet? With all the expertise you seem to profess about economics and university, people would assume you've already graduated with a first and have experience of the grad job market! Not that you're not even a first year lol!

To the OP: Complain! You paid that deposit in good faith and want it back if there's not a good reason for them with-holding it.

Reply 22

EskimoJo

18

Where are people getting lists of where money was reduced from?

Reply 23

prospectivEEconomist

16

Sophie3

OMG you're not even at uni yet? With all the expertise you seem to profess about economics and university, people would assume you've already graduated with a first and have experience of the grad job market! Not that you're not even a first year lol!

To the OP: Complain! You paid that deposit in good faith and want it back if there's not a good reason for them with-holding it.

how about you get the **** out of here you dumbass :smile:

Reply 24

Aimai

7

Ha! I just posted about this! Guess I should have checked this thread first!

EskimoJo

Where are people getting lists of where money was reduced from?

Apparently they'll send them through the post. Still waiting too. They are absolutely rubbish. All they care about is extracting as much money as possible. Damn the PFI system!!! Mind you, at least the woman I spoke to, sounded like she was totally aware of the scam they are pulling.

Reply 25

MiniMatt89

i think the best idea is evidently to take photographic proof of everything before you leave so if they try slap charges on you then you have proof its not true
i'm definately taking photos when i first get there and gonna return the room exactly as it is in the photos before i leave

Reply 26

EskimoJo

18

Aimai

Apparently they'll send them through the post. Still waiting too. They are absolutely rubbish. All they care about is extracting as much money as possible. Damn the PFI system!!! Mind you, at least the woman I spoke to, sounded like she was totally aware of the scam they are pulling.

Thanks. I await my letter with interest!

MiniMatt89

i think the best idea is evidently to take photographic proof of everything before you leave so if they try slap charges on you then you have proof its not true
i'm definately taking photos when i first get there and gonna return the room exactly as it is in the photos before i leave

For some of the flat charges, you can't really do that though. Like not taking your bin out on a random day throughout the year, unless you take a picture everyday, they can still charge you!

Reply 27

GYinWL

9

Yep, I'm awaiting their letter too. Since I've got the original pieces of paper stating the condition of my room and kitchen.

Reply 28

conroe-killed-the-k8-star

13

MiniMatt89

i think the best idea is evidently to take photographic proof of everything before you leave so if they try slap charges on you then you have proof its not true
i'm definately taking photos when i first get there and gonna return the room exactly as it is in the photos before i leave

Think I'll do likewise here - I don't like the sound of these deposits...

Reply 29

GYinWL

9

Pfft! Got the letter from BGP.

They charged me £20 for a stain on the desk chair and £90 for a stain on the mattress.

But, the stain was already on the desk chair!!! I've got proof on the room inventory checklist! Also, I was unaware of any stain on the mattress because of the bedsheet that BGP left on the mattress when I moved in! I never took that sheet off, as I put my own sheets on top of that one. Sneaky bunch, these UPP people!

I'm going to write a letter to them with the proof, and see what they have to say for themselves.

Reply 30

simeon

13

If you take photos, put them in an envelope and post them to yourself.

That way, you can take them to UPP as sealed and dated proof, rather than photos of what could be any room in any flat at any time.

Reply 31

prospectivEEconomist

16

could someone tell the freshers what precautionary measures they should take? Take pictures of the room and show it to the staff so they can't say, for example, that stain didn't exist before you occupied the room?

Reply 32

GYinWL

9

For all the people planning to complain about the deposit deductions, here is the email address you can contact them by:

[email protected]

Don't bother calling them as I did that and they just gave me this email address. The lady I spoke to also said that they are dealing with 1,500 queries regarding the deposit deductions! That's 75% of the population of Broadgate Park!!! :dry:

Here's what was in the email that I sent them:

Spoiler

I bet I won't hear from them for months...

Reply 33

jkyng1

10

whoa. i'm nervous about moving into bgp....

Reply 34

simeon

13

jkyng1

whoa. i'm nervous about moving into bgp....

They're not really any worse than Nottingham Hospitality on main Campus so I wouldn't worry too much.

Reply 35

jkyng1

10

okay thanks. but i think i will make sure everything is alright before i use them :s-smilie:

Reply 36

Aimai

7

geoff_yin

For all the people planning to complain about the deposit deductions, here is the email address you can contact them by:

[email protected]

Don't bother calling them as I did that and they just gave me this email address. The lady I spoke to also said that they are dealing with 1,500 queries regarding the deposit deductions! That's 75% of the population of Broadgate Park!!! :dry:

Here's what was in the email that I sent them:

Spoiler

I bet I won't hear from them for months...

Sounds good. Good luck with that.

My email keeps bouncing- I bet their mailbox is full up and they can't be bothered to empty it as it means receiving more complaints.

I really do hate them. :p:

Reply 37

GYinWL

9

Aimai

Sounds good. Good luck with that.

My email keeps bouncing- I bet their mailbox is full up and they can't be bothered to empty it as it means receiving more complaints.

I really do hate them. :p:

You sure you've got the right email address?

I sent it to bgpresidents at first, but got a failed delivery notification.

I rang up and it's actually bgpresidenCE

Reply 38

Aimai

7

geoff_yin

You sure you've got the right email address?

I sent it to bgpresidents at first, but got a failed delivery notification.

I rang up and it's actually bgpresidenCE

Thanks :-) I didn't have :o: