arrrh payment!!

I thought this would be the easiest part of the UCAS form, obviously not!

When i try to submit the card details it says:

The transaction has not been authorised due to a technical failure.

3DS No VERes from DS

Has anyone else had this? Or is it my computer?

Arrh its gonna drive me mad! :confused:

thanks
Lex xx

Reply 1

SteveUCAS

Hi,

There is a reports of 'intermittent technical problem with 3DSecure' from our payment company.

So this is probably not you.

Sorry - please try again later.

Steve

Reply 2

LH123

17

I just kept trying different cards, eventually my debit one worked.

Reply 3

SteveUCAS

Good to hear - this may have been a card that did not require the banks 3DSecure security.

Cheers

Steve

Reply 4

alexa123

OP

1

Arrh well ive messed it up now because when i click pay, it says i have tried to use debit/credit card too many times, so i shall have to call UCAS tomorrow.

graah typical!

Reply 5

SteveUCAS

alexa123

Arrh well ive messed it up now because when i click pay, it says i have tried to use debit/credit card too many times, so i shall have to call UCAS tomorrow.

graah typical!

Sorry - this issue is currently out of our control.

Steve

Reply 6

alexa123

OP

1

ah sorry do you work for UCAS? im really confused now!

Are you suggesting i leave it and try again as it is a system issue?

thanks
Alexa

Reply 7

SteveUCAS

Hi,

There is a ongoing payment issue - but now that you have made too many attempts (not your fault) then you will need to contact UCAS.

I am now at home - so I cannot reset this for you - sorry.

Cheers

Steve

Reply 8

alexa123

OP

1

Thats okay, thanks for that info. So when i call up i just explain that i was impatient and clicked and tried to enter my card details too many times and they will understand what im on about!?

Next time i will learn to be patient.

Many thanks for your reply!
Lex x

Reply 9

LH123

17

SteveUCAS

Good to hear - this may have been a card that did not require the banks 3DSecure security.

Cheers

Steve

If it helps it was a Natwest Cash Debit Card (Solo) ^^.

People can try these first see if they work, of course assuming they have one, it was probably the fact it is SOLO.

Reply 10

SteveUCAS

alexa123

Thats okay, thanks for that info. So when i call up i just explain that i was impatient and clicked and tried to enter my card details too many times and they will understand what im on about!?

Next time i will learn to be patient.

Many thanks for your reply!
Lex x