This is a review for the == [UNITE STUDENT] ==, student halls. The one I am going to talk about is == Woodland court == near caledonian road station , London.
== '''My experience in the Unite halls was awful,''' ==
I have to admit I met great people and some of the people I lived with were excellent, but in terms of the service and everything that is advertise on the website, it was the most ridiculous , waste of time and money consuming thing I have ever done. I want to also make clear that this opinion is not just mine but most of the student in the building.
To start with we pay £200 p/w which come £800 a month, which is already overprice.
== Construction next door ==
two months or less into the contract we started noticing that just next door (literally outside my window) a construction company called "Ardmore" started demolishing the buildings next to us, in some places the building almost share the same wall. It is a big site and it goes around 60 to 70% of the halls.
It produces unbelievable amounts of dust , noise and in some occasions it shake the building the beds and even in the showers it can be felt.
To prove that I am not exaggerating any of these I have posted 3 videos on youtube (woodland court - united student ) showing what it is like.
We were never told that there was going to be that next door and we sign a 53 week contract with the company because there was no choice of any shorter contracts ( I am aware that in some other buildings there is ).
We never received an explanation or even an apology. Then we tried to contact the main office about the situation. first we called and they said that we could not complain about it on the phone we had to do it by email , they gave us the email. I have too add that on the website it does not provided any email addresses , in fact when you go to the complain section it says " we hope you never anything to complain about BUT IT DOES NOT PROVIDE THE EMAIL.
When contacted by email , we had a response from the building manager who met with us. He was vague and gave us the (we look for the benefit of our clients speech) which was poor and lacked professionalism.
After the meeting he sent us an email saying "They will be working from 8am-5:30pm Monday-Friday and 8am-1pm Saturday (although they will try to avoid working Saturdays where possible) We will ensure all residents are given advance notice of these times so you can decide whether you can tolerate the noise, or whether you prefer to plan your studies elsewhere for that period of time, e.g. library or a friend’s house."
Basically if we could not stand the noise then we had to leave the building we pay for everyday of the week and saturdays!. After a few emails with really poor excuses of a response , we decided to contact the council , who came and told us that we deserved some compensation for it. She said that noise was more than the legal limit and the hours and were the hours of work. we emailed them and we had not have any response yet.
Ardmore also add when talking to the council that there have met with them previously at least 4 times, and they assumed we were told about the situation.
Additionally in exam time and assignment time, the noise was unbearable, very difficult to work in and uncomfortable.
== Washing machines ==
: the whole building which has a capacity for at least 500 students , has a laundry room of about 10 to 12 washing machines and and 10 to 12 dryers. They are owned by an external company called Circuit , meaning that every time they brake or take your money , you have to call them and tell them what happened. the call takes about 15 minutes and the stuff on the other side of the line is unbelievable rude. In average there is one to two machines broken every week and there is nothing they can do about it. sometimes all the machines are broken at the same time.
== fire alarms ==
are constantly going off in the middle of the night without any explanation this happens at least 3 times a month. sometimes is goes on for an hour long. Because have been so use to the sound we do not go downstairs anymore; in case there was a real fire we will all die because we are so use to it going off. The "security" down stairs has no idea what to do when this happens , and does not know how to switch it of sometimes. What they do, is they call another number so they can tell them what to do in the middle of the night ( the call can take up to 20 minutes to be answered).