Once upon a time, a TSRer bought a textbook from Amazon for £17 and picked the 'Super Saver Delivery' option to get free delivery. He was told that his textbook would arrive in two weeks. But on the day of the expected arrival - Amazon told him that there has been a delay in his order and he was to wait another two weeks. So all together the TSRer has to wait 4 freakin weeks just for a textbook, which he urgently needs since his teacher is crap and has exams coming up.
the moral of the story is - dont use the 'Super Saver Delivery option'!!! lol I ordered my textbook on Nov 17th and have to wait till Dec 18th :O
I've always found Amazon very reliable (he says!) I have a book on the way I need by Xmas, so lets hope I havent just cursed the delivery speed!
I rarely use play.com now after they took 6 weeks to send me a £40 mouse!
Ordered a DVD box set yesterday using super savery delivery. Past experience means it should be here within a week of ordering. I've only ever had one problem with Amazon, when a book I ordered wasn't bound properly and the pages were falling out, and they sorted that out no problem. I have no trouble with play, either. As someone said, it's eBay you've got to watch out for.
My mum ordered half of my Christmas presents off Amazon using Super Saver Delivery and it's just said that they will be despatched in a week, and I won't receive them until January. I have no idea why this is, so methinks she will have to ring them tomorrow. Otherwise my Christmas day will be rather boring
(Original post by jabed786)
ordered off Amazone. I have never had any problems buying things from the indendant sellers.
You're lucky. I spent the best part of £70 on a textbook, waited 2 weeks for it to arrive, so I sent them an email to ask them what was happening, no response. 3 weeks later, another email, no response. 4 weeks later, angry email threatening legal action if they did not refund my money, angry email to Amazon complaining about said seller and again, reiterating how I will take legal action against them if necessary.
1 month on, the seller contacts me to say that the book 'must have been lost in the post' (kinda difficult to believe when it was a £70 textbook sent by recorded delivery), they offer to send me a replacement. 2 weeks later, still no book. More threatening emails, eventually, another month later they say the book is out of stock. Again, I ask for a refund, which, another 2 weeks later they process, but they STILL CHARGED ME DELIVERY FOR A BOOK WHICH NEVER ARRIVED. Thieving bastards.
Needless to say I have never used the Amazon sellers since. All of this was from one of their accredited, power sellers.
Yep, the same thing happened to me, and it was with three textbooks! I only bought them from Amazon, rather than buyers, because it worked out a bit cheaper without three lots of p&p, but yes, they're ridiculous. It even says something like "this item will be dispatched in 10-14 days"...