Ugh anybody else having problems with student finance? I tried to register my dad for a customer reference but it says he may already be registered, but he's not because I am the first from my family to be registering from my family, although i had someone from my family register for student finance about 10 years ago... so does this count? Help!!! So confusing! And are we eligible to open a student account, so that we can use these details for student finance?