[Jon01]

Im comming to the end of my contract (O2) ( thank god) which was taken out with the Carphone warehouse. Im wonderign who do I need to contact to cancel the contract, is it O2, or the CPW?

Cheers

[paperclip]

O2, you planning on renewing at all?

[mrikey]

o2 - but be aware that they'll be willing to give you a significant discount and benefits if you stay on with them.

[Sikthchick]

argh o2 suck! The cut me off after i paid my bill lol.. no sense.

Don't forget to cancel the direct debit with your bank if you have one, it's no good just cancelling with the company. My boyfriend ended his contract with 3 and for months was wondering why money kept disappearing out of his account, it was only until he checked with his bank that the direct debit was still active which means the bank can accept requests for money... as a result 3 are now arguing with him claiming he did not cancel his cojntract when we still have all the paper work to prove it, and are refusing to pay him back 8 months worth of bills...

so yeh.. cancel it with your bank as well!!

Also beware with o2.. when my contract ended last year some **** on the phone was trying to get me into a more expensive contract despite me repeatedly telling him i was a student and wouldn't be willing to pay 30 odd quid a month. Be abrupt with them if you have to, I've been with them for 4 years and havent been offered any discounts or benefits lol

[Jon01]

Im going to stay with O2 i think, but take out the contract directly with O2. I think it'll be a Sim Only contract. Thanks guys

[Holli2011]

the simplicity tarrifs are really good, provided you dont mind not getting a new phone

[pianofingers]

If your bill says Carphone Warehouse on it, then your service is provided by "CPWO2" and you will need to contact Carphone Warehouse O2, on 0870 111 7200. You'll need to request a PAC code to move to O2 direct.

If your bill doesn't say Carphone Warehouse, it is most likely that you are billed directly from O2, and they are contactable on 202. Note however, if this is the case, you'll be staying on O2 and upgrading/migrating your current contract rather than taking out a new one per se.

[Jon01]

Thanks very much, i'll have a quick look now. Cheers

[paperclip]

(Original post by Sikthchick)
Also beware with o2.. when my contract ended last year some **** on the phone was trying to get me into a more expensive contract despite me repeatedly telling him i was a student and wouldn't be willing to pay 30 odd quid a month. Be abrupt with them if you have to, I've been with them for 4 years and havent been offered any discounts or benefits lol

That's really strange, i just finished a 12 month contract and got a Nokia 5800, 600 minutes, 1000 texts and unlimited internet for £20 a month, which destroys any competitors deals. On a new 18 month contract with them, never had a problem with O2...