We had a thread like this a while back, ah how I enjoyed ranting in there! Can't think of any specific ********* recently, just general people that complain about lack of staff, long queue etc. as if it's my fault, because I obviously employ the staff, do the rotas, all the management jobs whilst standing behind a till.
I work at Matalan as head cashier at weekends, dealing with refunds/exchanges, complaints and all that, so I've definitely had more than my fair share. Though also take as much overtime as I can get doing other things so it's not just at the tills I get them. I could stand tidying an area for half hour, and a customer will walk past, knock something off an arm, look at it and walk off again. Or just dump something they decide they don't want anywhere they like, I'm standing there, you could at least give it to me, or don't dump it in view.
Ah I'm going to go on and on now. Here come's a list on annoyances:
People who queue for ages, complain about the queue, but then don't help at all by having their Matalan card ready (you've just complained about how there is always a queue and not enough staff, therefore you come here regularly enough to know you are going to get asked for it!) or don't even have their payment ready, digging through their bag for their purse.
People who take the piss with exchanges (they have to queue seperately). Return one item at £2, exchange for a trolley full of stuff. Pisses other people off waiting for returns, and those queueing just to pay when they only have one or two items.
People who can't read. It says 'Please pay here' above the tills, 'Please queue here' at the end of the queue, and then a big sign behind me, and another above me saying 'Refunds and exchanges'. People then get arsey with the staff when they are sent to re-queue at the refunds desk because they queued in the wrong place, due to their own inability to read.
People who think 'Refunds and exchanges' means 'hey come to me if you can't be bothered to queue to pay'. I don't care how many items you have, you are not an exception to the rules.
OK I'll stop there for now, but no doubt I will think of much more and I'll be back!