I work in M&S foodhall and for the 100 customers I get I'd say 10 are rude and disgusting.
I previously worked in a Boots store and got peed off the customers there, I was seriously shocked when I met the M&S customers they want it all, on a plate presented to them with 18 crt gold cutlery.
I must say that a lot of my customers are fine most of which are polite, say please and thank you. I get others who when I say hello ignore me, throw a scrunched up carrier bag in my face, expect me to pack with no asking, shout at me because I packed not to their standard, throw their cash down on the packing area so I have to pick the money up, all the time I had my hand out waiting, they scowl and treat me like I'm something they stood on. Never say thank you or bye just walk off giving me a filthy look.
No wonder I find it hard to be enthusiastic. I am a polite person I say hello, I thank them for waiting and offer to pack their carrier bags. If they are unresponsive to that, I keep quiet and do my job.
I have a pet hate of people packing their own bags whilst holding their notes in their mouth, I am not being funny but I hate having to handle a 10 pound note complete with saliva, it's unhygienic and frankly disgusting.
Oh yeah and customers who tell me the deals. LASS THATS BUY 1 GET 1 FREE AND MAKE SURE I GET IT CAUSE I SEEN IT SO YOU BETTER LET ME HAVE THE DEAL. At that point I feel like charging them double, yes I know the deal, yes you know the deal, yes the till knows the deal, no need to harp on about it.
But last week it was 3 for 3 pound, unfortunately that was last week I am afraid the deal is no longer, cue well that is just not on, i have been a customer for years and every week you change the deals to rip us off, m&s are not like they were.
ARAGHGHGHH