Annoying customers

It is none of my business whilst in work!

Look, I teach kids in a school and like to think I am quite a nice guy...

But if I call the police here then I am representing the company and thus open up some legal issues, not to mention this waste of space bloke who will turn violent on me and possibly threaten to kill me (which happens in bookies!), not to mention that his daughter is OUTSIDE of the shop and thus not actually our problem.

It is a horrible place to work sometimes, and it is much much safer to simply stick to our legal obligations of refusing entry for under 18's. If some bloke wants to bring his daughter to the bookies then so be it, she can stand outside. Shame on the guy for being such a **** father. But it ain't my problem. I went out of my way to keep an eye on the poor girl, and quite frankly that is going above and beyond in a bookies. We don't get paid to babysit


Sorry if this upsets you, but trust me a bookies can be a nasty place to work in. Any bloke who does this to their daughter is usually a pretty ****ty bloke and getting paid min wage =/= all the death threats.

my childminder took me to a bookies when i was 3 and i was allowed to stay inside, although i think this was after she'd argued with the guy at th desk

I think the law might have changed recently, 'cause I remember going to the bookies with my Granda when I was wee. Either that or people just didn't care

As a customer I saw annoying customers and shop staff today.

I was in O2 wanting a repalcement sim which would of taken a minute and 3 staff were on, this was at 5.02pm and a older couple were in front.

None of the staff even acknowledged me or the people in front then at 5:10 one staff member finished dealing with a customer(all were dealing with new contacts) then still blanks everyone and had a angry look on her face, walks past us then goes upstairs and about 2 minutes later walks out of door with her jacket on so she must of finished at 5 but didn't tell the customers.

The couple in front decide to go looking the phones whilst waiting so move out of queue and spend almost 10 minutes checking then come back as they notice the other staff member was finishing up dealing with someone and walk in front of me!!!!! Then when they get served they are getting a new contact phone so takes another 10 minutes and still no acknowledgement from either of the staff on.

Eventually I get served with no apology and when I said I wanted a replacement sim I was given an excuse about how they had to ring CS to authorise it and it was too late then quickly rushed out store.

What bad staff and customers!

The first bit: surely she's allowed to leave the store without informing every customer?
The second: it's not an excuse...plus if you want the new sim to have your old number, you have to ring CS anyway? & They need to know why you need a new sim, if you're on contract, transfer details and stuff over etc etc.

It's not the staffs fault, they just follow procedure...and when a shop has to close, it has to close regardless of how long you've been waiting or why the customers are in there...

I think the law might have changed recently, 'cause I remember going to the bookies with my Granda when I was wee. Either that or people just didn't care

Theres was 2 customers in the store(the couple and myself so could say 3) apart from those getting served.

I had no issue with her leaving but just getting blanked and not knowing what was happening, when I worked in shops and even call centres it was courtesy to acknowledge a customer instead of just blanking them and vanishing, if I had walked towards her and she said "sorry I am off duty" that would be all it took.

As for sim card I was given a replacement over the counter in the past, it was just a case of getting a blank sim and me ringing cs with details which I would of done, it was a PAYG sim so similar for what I said about courtesy I would rather of been told before closing time.

And I think the law about closing time is a bit different than that, I went to Morrisons once in phhhappast just before closing as thought it was open to 10 and 3 other customers were in and left at 8.30 not realising it was closed but was still served and heard the staff say they cannot leave till all customers were served.

Either way I was treated badly and ignored and was horrible CS.

One of my fairly regular Saturday night customers has learn't my name.

I woudn't usually mind but since on Saturday nights I take my name badge off as soon I start, I do. She comes up to the front counter and constantly screams my name for 5 minutes. The other day she had the restauraunt chanting my name. Its embarasing and very difficult to cocentrate, so much so I let my manager sereve her whilst I had a 2 minute break.

I hate the fact that if I went on a night out she woudn't look twice at me.

I work at a WHSmith store in an airport, and as well as the usual mouthful (2p for plastic bag, 10p for reusable, any chocolate/sweets for £1.20) I also have to ask for their boarding card/destination.
The usual replies I get:

"Why?"
"Boarding card? To buy a NEWSPAPER?"
"They didn't ask us that in Boots!"
"If I tell you will I get it cheaper?"
"No, I'm not telling you, it's an invasion of my privacy."

The last one annoys me the most, all I have to do is press a button to say whether their destination is EU or non-EU, not exactly invading their privacy is it?

I work at a WHSmith store in an airport, and as well as the usual mouthful (2p for plastic bag, 10p for reusable, any chocolate/sweets for £1.20) I also have to ask for their boarding card/destination.
The usual replies I get:

"Why?"
"Boarding card? To buy a NEWSPAPER?"
"They didn't ask us that in Boots!"
"If I tell you will I get it cheaper?"
"No, I'm not telling you, it's an invasion of my privacy."

The last one annoys me the most, all I have to do is press a button to say whether their destination is EU or non-EU, not exactly invading their privacy is it?

Theres was 2 customers in the store(the couple and myself so could say 3) apart from those getting served.

I had no issue with her leaving but just getting blanked and not knowing what was happening, when I worked in shops and even call centres it was courtesy to acknowledge a customer instead of just blanking them and vanishing, if I had walked towards her and she said "sorry I am off duty" that would be all it took.

As for sim card I was given a replacement over the counter in the past, it was just a case of getting a blank sim and me ringing cs with details which I would of done, it was a PAYG sim so similar for what I said about courtesy I would rather of been told before closing time.

And I think the law about closing time is a bit different than that, I went to Morrisons once in past just before closing as thought it was open to 10 and 3 other customers were in and left at 8.30 not realising it was closed but was still served and heard the staff say they cannot leave till all customers were served.

Either way I was treated badly and ignored and was horrible CS.

Why DO you need to do that, out of interest? I've never figured it out.

But why does WHSmith need to know this and what if it is someone else who works in the airport has come in for something?

Tbf if the place isn't that empty I hate sitting at the small 2 seater tables etc, especially if it is tapas or somewhere like Nandos which has a large plate in the middle before you move the stuff on to your own plate. There just isn't enough space.

Why DO you need to do that, out of interest? I've never figured it out.

But why does WHSmith need to know this and what if it is someone else who works in the airport has come in for something?

Not so much Annoying Customers, but Annoying Friends who seem to think that because they are my friends I can give them a discount, or even stuff for free!

The one(s) in question don't have jobs either, and therefore don't understand the seriousness of "just ringing in sick" when they have made a plan, or that you cannot just get ask for tomorrow off by asking your manager today.

Edit: Just to clarify, I work in a Supermarket (and therefore some of the above may be true or typical of other establishments).