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Annoying customers
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Last night I thought I had finished cleaning all the menus + stands from the tables when I counted them and there were 3 missing. After searching both the front and back for these for I can't remember how long they are all found down the back of the same booth. Why would you put them there!? 
Original post by Hood_Man
Quick question for waiters/waitresses, do you prefer it when customers pile up the dishes after a meal in an effort to help, or is it easier for you if we leave them where they (spread out) so you can do it yourself?
Something I've always wanted to know.
Something I've always wanted to know.
I definitely prefer if they pile their dishes up neatly so that when i'm clearing tables all I need to do is pick up the pile of plates, not many people do this however.
Original post by Dee Leigh
Ooh which famous people have you met? 
Rugby players, footballrs, Catherine Zeta-Jones, Ioan Gruffudd, Camilla from the royal family, Ruth Jones, people like that
Pretty cool collection in my opinion considering I live in Wales not somwhere like London lol
Original post by TheCookieduck
Rugby players, footballrs, Catherine Zeta-Jones, Ioan Gruffudd, Camilla from the royal family, Ruth Jones, people like that Pretty cool collection in my opinion considering I live in Wales not somwhere like London lol
Pretty cool collection in my opinion considering I live in Wales not somwhere like London lolWell the people you've mentioned are Welsh (or married to the Prince of Wales) so they're likely to visit from time to time :P
People who have a hissy fit and make staff feel bad/look bad when there's an easy solution. I worked in a clothes shop and we had this mother and father come in with their daughter, looking for a winter coat (I knew cos you could hear them talking and complaining about everything really loudly). Anyway, I offered them some help to find the right one, they ignored me point blank, so I busied myself with other things.
Anyway, they finally decided on a coat and when they got to the till, I told them about our promotion, which was 25 pounds off any purchase over 70 pounds when you open a store card. Now, I think that's pretty decent, considering the coats never cost a LOT more than about 80/90 pounds in the first place. It's decent. But I understand that some people don't want to deal with the hassle of store cards, so when they tell me no, I just accept it. But this woman didn't just say "No, thank you!", she went on a rant at me about how I should stop trying to sell people things they don't want, they JUST WANT THE COAT AND NO SCAMS PLEASE. Er.. ok.
So I scan the coat through, trying to ignore the insane woman, and once I've done that, I go to fold it up. Now, I'm not the neatest folder in the world, but I try my best. Considering a thick and long winter coat is quite a challenge to fold, I proceeded with it and folded as nicely as I could, before putting it in a bag. Putting it in a bag was quite hard, as even our biggest size was a little too small to slide it in neatly. So, this mother watches me struggle while attempting to put the coat in neatly, and once I'm done, snatches the bag away and goes
"FOR GODS SAKE, IF YOU CAN'T DO IT, I'LL JUST DO IT FOR YOU, I MEAN I DON'T WANT IT ALL FOLDED IN THE WRONG PLACES WHEN I GET HOME, IT'S AN EXPENSIVE COAT, I MEAN REALLY WHAT IS WRONG WITH PEOPLE!".
Erm... If you don't want it folded, you're very welcome to take it on a hanger and carry it with you. But don't watch me struggle to put it in a bag, as neatly and delicately as is humanly possible, and then rant and do it yourself.
-.-
Anyway, they finally decided on a coat and when they got to the till, I told them about our promotion, which was 25 pounds off any purchase over 70 pounds when you open a store card. Now, I think that's pretty decent, considering the coats never cost a LOT more than about 80/90 pounds in the first place. It's decent. But I understand that some people don't want to deal with the hassle of store cards, so when they tell me no, I just accept it. But this woman didn't just say "No, thank you!", she went on a rant at me about how I should stop trying to sell people things they don't want, they JUST WANT THE COAT AND NO SCAMS PLEASE. Er.. ok.
So I scan the coat through, trying to ignore the insane woman, and once I've done that, I go to fold it up. Now, I'm not the neatest folder in the world, but I try my best. Considering a thick and long winter coat is quite a challenge to fold, I proceeded with it and folded as nicely as I could, before putting it in a bag. Putting it in a bag was quite hard, as even our biggest size was a little too small to slide it in neatly. So, this mother watches me struggle while attempting to put the coat in neatly, and once I'm done, snatches the bag away and goes
"FOR GODS SAKE, IF YOU CAN'T DO IT, I'LL JUST DO IT FOR YOU, I MEAN I DON'T WANT IT ALL FOLDED IN THE WRONG PLACES WHEN I GET HOME, IT'S AN EXPENSIVE COAT, I MEAN REALLY WHAT IS WRONG WITH PEOPLE!".
Erm... If you don't want it folded, you're very welcome to take it on a hanger and carry it with you. But don't watch me struggle to put it in a bag, as neatly and delicately as is humanly possible, and then rant and do it yourself.
-.-
It's annoying when there is a queue, there is the maximum amount of staff on the tills, and some customers are staring daggers at you or tut etc. Yeah I know it's annoying to be in a queue but we are doing our best!
People that wave items at you, put some coins down and walk out. Usually it's because they can't be bothered waiting in a queue - how is that acceptable? I can barely see what you waved at me, and you hold everyone up while I try to figure out what you bought. Occasionally I've called someone back, asked to see the item, looked at it intensely for a minute and slowly put it through the till. (I wouldn't if they looked in a rush, more if they just looked arrogant ...)
Plus everyone comes in and goes "Make me a ___". "Have you checked the shelves to see if there's one there?" "Yes, of course I did." "If you don't mind I'll go check again..." "I told you, I looked, I'm not stupid, if there was one there-" "Found one!" "Oh. That must have been waaay at the back." :/
Plus everyone comes in and goes "Make me a ___". "Have you checked the shelves to see if there's one there?" "Yes, of course I did." "If you don't mind I'll go check again..." "I told you, I looked, I'm not stupid, if there was one there-" "Found one!" "Oh. That must have been waaay at the back." :/
People that put money down on the counter while i'm collecting stuff for them, then when I tell them how much it all is, they just look at the money as if I'm unclean and can't take it from their hands without them catching something.
Original post by jokerofthepack
Ha, these are great.
The annoying ones for me are the ones who use the self checkouts...they scan the item and when it clearly says and also reads on the screen to "please put the item in the bag" they look over at me and say "Alright mate, I'm not sure what to do here."
The annoying ones for me are the ones who use the self checkouts...they scan the item and when it clearly says and also reads on the screen to "please put the item in the bag" they look over at me and say "Alright mate, I'm not sure what to do here."
To be fair, the machines break for me if I just open one of the carrier bags as I'm starting. Get the 'Unexpected item in baggage area'. Quite confusing as there is actually the same weight there.
Original post by Stevo112
I was looking round youtube before and came across a video of an annoying customer i've met before, in a shop i've worked in, with a cashier i vaguely know 
Also, I have nothing to do with the video...
And that is a GOOD annoying customer!! hahaha. Try adding on a death threat or 2
for the record, the official rule is that the bets STANDS. Most of the time people void them though, especially when someone accidently marks Norwich instead of Man U on a coupon with a £100 bet on... but i suspect this guy was doing it all the time, in which case he should probably be a bit more careful when he puts the bet on in future
Also, I have nothing to do with the video...And that is a GOOD annoying customer!! hahaha. Try adding on a death threat or 2
for the record, the official rule is that the bets STANDS. Most of the time people void them though, especially when someone accidently marks Norwich instead of Man U on a coupon with a £100 bet on... but i suspect this guy was doing it all the time, in which case he should probably be a bit more careful when he puts the bet on in future
Wow....
Original post by jokerofthepack
Ha, these are great.
The annoying ones for me are the ones who use the self checkouts...they scan the item and when it clearly says and also reads on the screen to "please put the item in the bag" they look over at me and say "Alright mate, I'm not sure what to do here."
The annoying ones for me are the ones who use the self checkouts...they scan the item and when it clearly says and also reads on the screen to "please put the item in the bag" they look over at me and say "Alright mate, I'm not sure what to do here."
YES!! It annoys the hell out of me, a lot of the time the excuse is that they dont need a bag....and?! dont put it in a bag then! When there's two people with one scanning and the other holding the scanned stuff, they get quite angry and start furiously scanning the item which is funny...then they get angry at me which isnt so funny
Original post by djsims2
It's annoying when there is a queue, there is the maximum amount of staff on the tills, and some customers are staring daggers at you or tut etc. Yeah I know it's annoying to be in a queue but we are doing our best!
A queue and the maximum number of staff at the desks. You aren't at Heathrow then.
Original post by xoxjubixox
People who have a hissy fit and make staff feel bad/look bad when there's an easy solution. I worked in a clothes shop and we had this mother and father come in with their daughter, looking for a winter coat (I knew cos you could hear them talking and complaining about everything really loudly). Anyway, I offered them some help to find the right one, they ignored me point blank, so I busied myself with other things.
Anyway, they finally decided on a coat and when they got to the till, I told them about our promotion, which was 25 pounds off any purchase over 70 pounds when you open a store card. Now, I think that's pretty decent, considering the coats never cost a LOT more than about 80/90 pounds in the first place. It's decent. But I understand that some people don't want to deal with the hassle of store cards, so when they tell me no, I just accept it. But this woman didn't just say "No, thank you!", she went on a rant at me about how I should stop trying to sell people things they don't want, they JUST WANT THE COAT AND NO SCAMS PLEASE. Er.. ok.
So I scan the coat through, trying to ignore the insane woman, and once I've done that, I go to fold it up. Now, I'm not the neatest folder in the world, but I try my best. Considering a thick and long winter coat is quite a challenge to fold, I proceeded with it and folded as nicely as I could, before putting it in a bag. Putting it in a bag was quite hard, as even our biggest size was a little too small to slide it in neatly. So, this mother watches me struggle while attempting to put the coat in neatly, and once I'm done, snatches the bag away and goes
"FOR GODS SAKE, IF YOU CAN'T DO IT, I'LL JUST DO IT FOR YOU, I MEAN I DON'T WANT IT ALL FOLDED IN THE WRONG PLACES WHEN I GET HOME, IT'S AN EXPENSIVE COAT, I MEAN REALLY WHAT IS WRONG WITH PEOPLE!".
Erm... If you don't want it folded, you're very welcome to take it on a hanger and carry it with you. But don't watch me struggle to put it in a bag, as neatly and delicately as is humanly possible, and then rant and do it yourself.
-.-
Anyway, they finally decided on a coat and when they got to the till, I told them about our promotion, which was 25 pounds off any purchase over 70 pounds when you open a store card. Now, I think that's pretty decent, considering the coats never cost a LOT more than about 80/90 pounds in the first place. It's decent. But I understand that some people don't want to deal with the hassle of store cards, so when they tell me no, I just accept it. But this woman didn't just say "No, thank you!", she went on a rant at me about how I should stop trying to sell people things they don't want, they JUST WANT THE COAT AND NO SCAMS PLEASE. Er.. ok.
So I scan the coat through, trying to ignore the insane woman, and once I've done that, I go to fold it up. Now, I'm not the neatest folder in the world, but I try my best. Considering a thick and long winter coat is quite a challenge to fold, I proceeded with it and folded as nicely as I could, before putting it in a bag. Putting it in a bag was quite hard, as even our biggest size was a little too small to slide it in neatly. So, this mother watches me struggle while attempting to put the coat in neatly, and once I'm done, snatches the bag away and goes
"FOR GODS SAKE, IF YOU CAN'T DO IT, I'LL JUST DO IT FOR YOU, I MEAN I DON'T WANT IT ALL FOLDED IN THE WRONG PLACES WHEN I GET HOME, IT'S AN EXPENSIVE COAT, I MEAN REALLY WHAT IS WRONG WITH PEOPLE!".
Erm... If you don't want it folded, you're very welcome to take it on a hanger and carry it with you. But don't watch me struggle to put it in a bag, as neatly and delicately as is humanly possible, and then rant and do it yourself.
-.-
I feel for you! I can't fold coats at all, and because I'm quite little it's worse when I'm attempting to fold a man coat that's bigger than me..
what a rude woman though! I was in a similar situation with an old man who started shouting at me because the card machine said to swipe.. I don't control the card machine at all though so I couldn't do anything. He had a massive rant and lecture to me.
But my manager saw that he was having an unreasonable angry shout at me, she asked what it was about and I told her about the card machine and she also believed it was completely unreasonable to shout at me so she literally, no joke, ran to catch the old man and tell him off! Telling him he had no right to treat an innocent employee with such disrespect and if he has a problem to not shout and tell off people who cannot do anything about it nor at fault
Kids are ********s.
Not my customer but a bizarre train traveller.
Local train, very much like a bus, stops, picks up leaves. No hanging around like the big cross country trains do.
Train gets to station, doors open. Everyone gets on, man on platform hastily finishing a cigarette. He finishes, and then casually walks over to the train. The doors by this point have closed and he bangs on them. Train pulls away and he starts screaming at the train 'You f****** c****. Can't you f****** wait for me to finish my f****** fag. C****!'
Obviously, he did not know the concept of getting on a train when the doors open.
Local train, very much like a bus, stops, picks up leaves. No hanging around like the big cross country trains do.
Train gets to station, doors open. Everyone gets on, man on platform hastily finishing a cigarette. He finishes, and then casually walks over to the train. The doors by this point have closed and he bangs on them. Train pulls away and he starts screaming at the train 'You f****** c****. Can't you f****** wait for me to finish my f****** fag. C****!'
Obviously, he did not know the concept of getting on a train when the doors open.
Had someone today come to me and ask for a hot dog...now by this point we' sold out of hot food, apart from the 5 pies we had left...and there was no more left on the premises. I checked personally. Apologised to him politely that all we had left were meat and potato pies and anything else he could see on the shelf behind me (sweets/crisps etc) then get a 5 minute rant about how his hot dog bag had ripped and it had fallen on the floor. Well...unfortunately, I haven't got any left and I can't magic them out of thin air now can I...?
I did have a lovely customer come back to tell us that we'd given him the wrong pie, but he wasn't angry when I explained that we must have been given them in different cases...we then spent the next 10 minutes smelling the pies to work out what flavour they were xD
I did have a lovely customer come back to tell us that we'd given him the wrong pie, but he wasn't angry when I explained that we must have been given them in different cases...we then spent the next 10 minutes smelling the pies to work out what flavour they were xD
Original post by VickyTink
Had someone today come to me and ask for a hot dog...now by this point we' sold out of hot food, apart from the 5 pies we had left...and there was no more left on the premises. I checked personally. Apologised to him politely that all we had left were meat and potato pies and anything else he could see on the shelf behind me (sweets/crisps etc) then get a 5 minute rant about how his hot dog bag had ripped and it had fallen on the floor. Well...unfortunately, I haven't got any left and I can't magic them out of thin air now can I...?
I did have a lovely customer come back to tell us that we'd given him the wrong pie, but he wasn't angry when I explained that we must have been given them in different cases...we then spent the next 10 minutes smelling the pies to work out what flavour they were xD
I did have a lovely customer come back to tell us that we'd given him the wrong pie, but he wasn't angry when I explained that we must have been given them in different cases...we then spent the next 10 minutes smelling the pies to work out what flavour they were xD
You just got the 5000th post. Congratulations.
TSR should never be used after drinks, worse than annoying customer 
Also, what is it with people blaming you personally for the price of things? Yes a vodka and coke costing £5.20 is ridiculous, but please don't yell at me when I'm already getting abuse from customers that can't understand that I can't serve everyone at once!
Original post by MissLightyear
Also, what is it with people blaming you personally for the price of things? Yes a vodka and coke costing £5.20 is ridiculous, but please don't yell at me when I'm already getting abuse from customers that can't understand that I can't serve everyone at once!
That is expensive
but it is weird that people hold you personally responsible for prices especially when they can see you punching the various drinks in to an electronic till that automatically places the price up for each drink.
Original post by Mess.
That is expensive but it is weird that people hold you personally responsible for prices especially when they can see you punching the various drinks in to an electronic till that automatically places the price up for each drink.
but it is weird that people hold you personally responsible for prices especially when they can see you punching the various drinks in to an electronic till that automatically places the price up for each drink.You should swing by Leo's casino near the docks then.... (near the echo arena)
They charge £5 for a pint of beer. Normally when I order beer there i'm on pure wedge on the poker cash table so you don't mind lifting £5 now and then but for most people...
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