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Annoying customers

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    (Original post by steeler4life)
    I had this problem with a woman when i worked at Boots. She didn't believe me about needing the amount of points the item costs. She then spoke to my department manager, the store manager, and customer services, who all said the same thing. She didn't believe any of us and thought we were all 'in on it' just to ruin her day
    YES why do they find it so hard to believe?! Did she not pull the old 'but X store let me do it last week...' 'I used to be able to do it'...No you didn't.
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    (Original post by doughnut92)
    YES why do they find it so hard to believe?! Did she not pull the old 'but X store let me do it last week...' 'I used to be able to do it'...No you didn't.
    No she didn't try anything like that, luckily.

    Was kind of funny. She spent about 40 minutes in store, talked to 4 different people about it, and still didn't believe any of us!
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    Today a woman dumped 3 baskets full of clothes on my till, then decided to constantly check her watch and tut as I worked through it as fast as I could. If youre in a rush why would you buy so much?!
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    I did the 1p test on a customer today... Purposely short changed him 1p from a winning bet... he didn't notice despite being very accurate with his money :cool: I did sneak the penny into his next slip though lol
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    i once had a very chavvy customer shout at me across the store to go and serve her, (i dont deal well with rudeness) so on pretending i was deaf, she was ******* about me very loudly to her daughter how i was so unhelpful.

    When they came to the till I decided to be childish and served them but didnt use my please and thank you's so they proceeded to tell me i was the rudest person ever, so i smiled (wasnt letting 2 chavs win!!) and then the girl was threatening to smash my face in, they asked for the manager, who came down and then the 2 women started verbally abusing us both, until we had to call security!

    Fun times!
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    Oh god, this thread just reminded me of a customer I had at the weekend :grumble:

    Where I work, we sell those little batteries for car key fobs. We're not allowed to open the fob for customers, because if we break anything in the process it'll just be a massive hassle to sort out, and because with some you only have a certain amount of time to change the battery before the coding is lost. Anyhoo, despite me explaining this to the guy and say it'd be way better to look in his handbook first, he demanded a screwdriver and some tools he could use to try and prise it open. After about 10 minutes of making a total mess of the casing he finally got it open, I watched him take the batteries out and quickly passed him the ones he needed. AND THEN despite me seeing how they came out, he wouldn't listen to me when I told him how to put them back in Oh yeah, good move, mate.

    And then proceeded to shout abuse at me and ask to speak to ''one of the lads.''

    About 15 minutes later he was still faffing about with it, couldn't get the new batteries to work and went through three different packets because he thought they were all duds. Then he left in a huff, leaving little bits of metal all over the desk which I can only presume was from inside the fob.

    If only he'd listened to me to start with :rolleyes:
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    (Original post by doughnut92)
    YES why do they find it so hard to believe?! Did she not pull the old 'but X store let me do it last week...' 'I used to be able to do it'...No you didn't.
    "... Thank you for bringing that to our attention, I'll make sure that this break of protocol at X store is investigated and the people who did it are appropriately disciplined."
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    (Original post by fairysdad)
    "... Thank you for bringing that to our attention, I'll make sure that this break of protocol at X store is investigated and the people who did it are appropriately disciplined."
    lmao!! amazing comeback!
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    I do love it when customers say things along the line of "Oh, I was told I could bring it back any time" or "your colleague said I didn't need a receipt."


    ...Yeah... :rolleyes:
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    Work in McDonalds and once had a customer order a large Big Mac meal and a doughnut and she then asked how many calories are in the doughnut and decided it was too unhealthy.

    Wtf?

    Also some guy who told the cashier to go into the kitchen and kick f**k out of everyone because he had to wait on his meal as there were no Quarters ready..

    And people who pay in loads of 1's, 2's and 5's then complain as you spend a while counting them up
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    (Original post by Sami')
    Work in McDonalds and once had a customer order a large Big Mac meal and a doughnut and she then asked how many calories are in the doughnut and decided it was too unhealthy.

    Wtf?

    Also some guy who told the cashier to go into the kitchen and kick f**k out of everyone because he had to wait on his meal as there were no Quarters ready..

    And people who pay in loads of 1's, 2's and 5's then complain as you spend a while counting them up
    This is the same as when people make fun of people who order a diet drink in McDonalds, just because you're eating something unhealthy doesn't mean you have to go all out and eat as many calories as possible. It's probably a smart decision not have the doughnut if she's already having a big mac meal
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    Customer: Can I get size 10 in this.
    *Me goes to check in the stock room*
    Me: Sorry we've only got size 8 left.
    Customer: Can you get me that, I want to see if it fits.

    I think to myself 'If you're a size 10 how the **** is size 8 gonna fit you'


    EDIT: shoe size :|
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    (Original post by EhsanA)
    Customer: Can I get size 10 in this.
    *Me goes to check in the stock room*
    Me: Sorry we've only got size 8 left.
    Customer: Can you get me that, I want to see if it fits.

    I think to myself 'If you're a size 10 how the **** is size 8 gonna fit you'
    The size of woman's clothes fluctuate from shop to shop. A size 10 woman can be a size 8 somewhere and a size 12 somewhere else etc.
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    (Original post by EhsanA)
    Customer: Can I get size 10 in this.
    *Me goes to check in the stock room*
    Me: Sorry we've only got size 8 left.
    Customer: Can you get me that, I want to see if it fits.

    I think to myself 'If you're a size 10 how the **** is size 8 gonna fit you'
    Womens clothing is really awkward, I can be a size 8 in one shop and a size 12 in the one next door, you never really know :dontknow:
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    (Original post by EhsanA)
    Customer: Can I get size 10 in this.
    *Me goes to check in the stock room*
    Me: Sorry we've only got size 8 left.
    Customer: Can you get me that, I want to see if it fits.

    I think to myself 'If you're a size 10 how the **** is size 8 gonna fit you'
    Bit like occasionally for men. In some shops I'm a small and in others a medium. There doesn't seem to be one universal size system.
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    I got bad karma today...

    following from the 1p argument recently hitting this thread I was short changed 1p by two shops in the space of 10 minutes That penny would have came in handy
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    My post what about shoe size.
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    Creepy customers!!!

    customer : are you thinking naughty thoughts?
    me : noooo..
    customer : you have a very salacious smile on your face
    me : nope,this is just my customer service face
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    This isn't a true annoying customers slant, but does anyone have to deal with their parents at work from time to time? I haven't seen anything referring to that sort of thing throughout some of this thread.

    Of course, there's a reason I ask. About a week ago my mum and dad come in and my mum ends up peering into the heated cabinet that we keep chickens and other cooked bits and pieces in. Just after I finish up with another customer over the pizza counter she turns to me and says 'what are mini pork sausages when they're at home?' Of course, when you know the person in question well, sack the whole full customer service thing - I walk around the counter to face her and say 'like normal sausages, only smaller' with a strong sarcastic spin and some mild hand waving. Of course, this is fine and well between us, but that customer who I had served prior was now doing her best to subtly look over at me to work out why this 20 year old (who looks 15 years old) is being so short with the middle-aged woman on the topic of cooked meat.

    I was set to leave it at that (my sense of humour tends to encourage me to leave that sort of thing unresolved for a laugh) but my mum ended up breaking character in the scenario and explaining that we are some sort of family double act.
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    (Original post by Entangled)
    This isn't a true annoying customers slant, but does anyone have to deal with their parents at work from time to time? I haven't seen anything referring to that sort of thing throughout some of this thread.

    Of course, there's a reason I ask. About a week ago my mum and dad come in and my mum ends up peering into the heated cabinet that we keep chickens and other cooked bits and pieces in. Just after I finish up with another customer over the pizza counter she turns to me and says 'what are mini pork sausages when they're at home?' Of course, when you know the person in question well, sack the whole full customer service thing - I walk around the counter to face her and say 'like normal sausages, only smaller' with a strong sarcastic spin and some mild hand waving. Of course, this is fine and well between us, but that customer who I had served prior was now doing her best to subtly look over at me to work out why this 20 year old (who looks 15 years old) is being so short with the middle-aged woman on the topic of cooked meat.

    I was set to leave it at that (my sense of humour tends to encourage me to leave that sort of thing unresolved for a laugh) but my mum ended up breaking character in the scenario and explaining that we are some sort of family double act.
    I've had something similar. My brother works in the local supermarket and one day when they were close to closing I popped in to buy something. Because it was late and they were almost closing, my brother was the only one on the tills but a manager was milling about. Company policy says family members aren't allowed to serve each other (makes sense) so when I go round, my brother says across the tills to me "I can't serve you."

    Unfortunately, there was an old lady currently being served by my brother and she turns and gives me the dirtiest look and also appears quite shocked, "Have you been stealing from here before or something?" By this point I think she was quite scared of me, since I had suddenly become this evil criminal, ready to pounce and steal her purse. "Don't worry, he's my brother".

    "Oh", said the lady as she turned beet-red and hurried out the store.

    Bless her.
Updated: June 23, 2014
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