In an obviously busy store moan and groan about me not serving you, despite you just coming into the store. Or you could just claim that you've been in the store for 30 minutes when the store opened 10 minutes ago.
In a week 2 different customers wanted to start a fight with me.
One guy (a couple years back now) wanted to start something because I put out a fire in the store, but didn't notify him. Even though he saw me run in the back and come out with a fire extinguisher.
People swear at you, are patronising.
Usually I give as good as I get. Sometimes I hold the tongue though.
I know the feeling man.
(Original post by Nuffles)
Don't even get me STARTED on the people who buy a £100 bike and expect it to be the best thing since sliced bread. Every single component on that bike will be made in the cheapest possible way out of the cheapest materials and it's doubtful it would last more than 50-100 miles before needing some serious work. They come in abusing me for selling them a bad quality bike when they spent 'a lot of money' on it. It's hard not to laugh and tell them I that £100 would barely buy me a wheel of the quality I want for my bike. I could easily spend £500 on a wheelset.
Saying that though, it's a good way to sell them up. I had a guy come in, he brought a *******, and it broke after 2 days. Managed to work him up to a Vulcan Disc Spec.
But some of them will not listen to reason, no matter what you tell them. Or how you explain that this bike should not be used for you 10 mile commute to work. It will not stand up to it.
I hate the refund thing as well. It's so pathetic seeing the manager just give in all the damn time. Even though the person has clearly mistreated the product and has been reckless with it.
(Original post by Sakura-Chan)
I've worked at Halfords since September 07 and I swear to god, I've never met so many egotistical, sexist and down right ******* rude people in my entire life.
People that refuse your help because you're a woman and you couldn't possibly know anything
about car parts or stereo systems. The ones that see a male member of staff and say 'Oh don't worry about it love, I'll talk to this man instead' are the worst, *****!
There's so many people that swear and shout and have tantrums. One guy tried to return a Bluetooth headset that was sealed when I sold him it, that he'd had in his ear (and left ear wax all over) and tried to say it was open when I gave him it. After a good hour of him ranting and raving at me, calling me all the names under the sun, threatening me and another colleague, and shouting to other customers about me being a goth (yeah cause that's totally me
) my manager gave in and refunded him to £40. That's another thing I hate about where I work, people give in too easily. If I was the manager (I seriously wouldn't want to be) I wouldn't have! It was defiantly sealed when I sold it, it wasn't faulty and the company is -£40 because it being used and worn breaches the hygiene rule, and because the manager just couldn't grow a pair and say no.
Loads of people I work with don't give a **** either, then it's me
that get's the brunt of the customer's rage because I work at the very front of the shop. People order parts for customers and don't confirm availability with the vender, then you get a situation like today where the customer has been told to collect a part that's still 60 miles away and won't get here until Thursday.
I swear I hate my job.
I get the same thing with people judging me. I get people judging me because i'm young, they think I can't fit. Or because of my race (someone told asked the guy that did fit their bulb if I knew how to do my job).
People who tell me what's sold in the shop. Like the guy who said that we sell flatscreen tv's and PC's.
Or when someone is obviously lying and say stuff like "Oh, I brought this last year, and it was £5". No, number plates have never been £5 in the 3 years that I've been here.
As a side note, I was in my uniform in B&Q. This woman in there was all "Don't rush to help me", the glee that I had when I said "Sorry, don't work here love". And the stupid look on her face. Priceless.
Last edited by ocelotrevs; 01-07-2009 at 00:44.
Really old people who take ages to leave when we're trying to close the shop.
People who insist we're still open when we're not.
Fat/old people who smell really bad.
Drunk people who get angry when a product is out of stock.
I haaaaaaaaate customers.
OH and when they ask me to get something for them, and I'm not gone long but they wander off round the shop so I have to go looking for them and trying to remember what they look like.
And when they complain about prices or that we no longer sell a product, like I can do something about that? If they want to speak to a manager about it I can get them a manager!
Yes! I usually go and check for them anyway, or pretend to check, because if they think you've gone to all that trouble for them they are waaay less annoyed about us being out of stock. It also wastes some time. But I don't know how big they think our warehouse is that we'll have all this extra stock out there that isn't on shelves...
(Original post by x.fiore.x)
- Because it's only a small shop, when we get a delivery in, pretty much all the produce goes out, so when somebody comes in and says "have you got any cucumbers out the back?", I know for a fact there aren't any so i'll say "sorry, no" and they look at me suspiciously, as if they think i'm too lazy to go look, and ask if i'd go check anyway.
Last edited by nolongerhearthemusic; 01-07-2009 at 02:17.