I used to work in a newsagency and I swear that it attracted some of the rudest, most mentally unstable people in town.
It's not my fault you newspaper wasn't delivered at 6:30am.
It's not my fault the cigarette company puts gross pictures on the packets.
No I'm not mopping up where your dickhead of 5 year old just peed on the floor, you can do that yourself.
No sorry I don't think you can take the magazine out of the plastic just because you want to read it and then not but it.
And when someone buys lotto and they ask for the winning numbers I felt like leaning over the counter and yelling at them YOU ARE THE 100th PERSON TO ASK ME THAT FOR ***** SAKE IF I KNEW THE WINNING NUMBERS I WOULDN't BE WORKING IN THIS **** HOLE!
**** that made me angry just thinking about it. Thank god I've quit.
Last edited by Deanna19; 01-07-2009 at 05:13.
exact same crap in the matalan where I work, we get alot of problems with stuff being on offer or not, i.e. people going far beyond what a sign say from.... £X ******* and them totally flipping.
(Original post by hobo06)
We had a thread like this a while back, ah how I enjoyed ranting in there! Can't think of any specific ********* recently, just general people that complain about lack of staff, long queue etc. as if it's my fault, because I obviously employ the staff, do the rotas, all the management jobs whilst standing behind a till.
I work at Matalan as head cashier at weekends, dealing with refunds/exchanges, complaints and all that, so I've definitely had more than my fair share. Though also take as much overtime as I can get doing other things so it's not just at the tills I get them. I could stand tidying an area for half hour, and a customer will walk past, knock something off an arm, look at it and walk off again. Or just dump something they decide they don't want anywhere they like, I'm standing there, you could at least give it to me, or don't dump it in view.
Ah I'm going to go on and on now. Here come's a list on annoyances:
People who queue for ages, complain about the queue, but then don't help at all by having their Matalan card ready (you've just complained about how there is always a queue and not enough staff, therefore you come here regularly enough to know you are going to get asked for it!) or don't even have their payment ready, digging through their bag for their purse.
People who take the piss with exchanges (they have to queue seperately). Return one item at £2, exchange for a trolley full of stuff. Pisses other people off waiting for returns, and those queueing just to pay when they only have one or two items.
People who can't read. It says 'Please pay here' above the tills, 'Please queue here' at the end of the queue, and then a big sign behind me, and another above me saying 'Refunds and exchanges'. People then get arsey with the staff when they are sent to re-queue at the refunds desk because they queued in the wrong place, due to their own inability to read.
People who think 'Refunds and exchanges' means 'hey come to me if you can't be bothered to queue to pay'. I don't care how many items you have, you are not an exception to the rules.
OK I'll stop there for now, but no doubt I will think of much more and I'll be back!
Get alot of people storming off because they been waiting so long and then getting peed off with person on till. If you've got somewhere to be why are you shopping at matalan??
the basic problem is the number of people shopping there and the number of people on tills and doing over jobs. they dont make enough money per person coming in to pay for more people to be on tills to serve them. Thats because its cheap and people dont spend loads...
Last edited by TheSophist; 01-07-2009 at 09:40.
Sucks to be you guys. I've worked at Asda for 8½ months and I've never had any real bastards of customers; they're mostly friendly and don't have a problem if I can't help them. There have been a couple of bitchy ones that turn their noses up and walk away in a huff if we don't have a product in stock, but they're rare (snobs usually go to Waitrose ).
The only one that sticks in my memory was a woman who'd bought a TV as a Christmas present for her brat; the TV didn't work, so she came in and demanded that she got a replacement immediately, but we were out of stock. She decided it would be a good idea to refuse to leave the store until she had a replacement TV (even though we didn't have one and wouldn't until the next day) and actually said to me that she didn't care if it meant that I had to build her one from scratch, but she wanted it there and then.
Last edited by nuodai; 01-07-2009 at 10:44.