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How to turn on an Acer Crystal Eye webcam?

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    (Original post by spikeymike)
    What's the result when you do this?

    Control Panel > Hardware & Sound > Device Manager > Under Imaging Devices > If there's something there, right click it > Properties > Device status?
    I have this exact problem.

    http://www.youtube.com/watch?v=bJd4PuigZ4M
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    (Original post by *MJ*)
    I have this exact problem.

    http://www.youtube.com/watch?v=bJd4PuigZ4M
    the crystal eye webcam you have installed a software utility for the webcam its not the actual driver you should install the drivers of the cam
    LOL i had the same problem when i got my acer
    This is the point I'm trying to get at, but I wasn't sure if the Crystal Eye webcam software included the drivers or not.
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    (Original post by spikeymike)
    This is the point I'm trying to get at, but I wasn't sure if the Crystal Eye webcam software included the drivers or not.

    How do I download the drivers?
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    (Original post by spikeymike)
    I still think you need the webcam driver... What I would do is, locate your laptop on the Acer website, Download both drivers and install 1, check if webcam works, if not, install the other.

    And make sure you get the right driver for your operating system.
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    (Original post by *MJ*)
    How do I download the drivers?
    http://www.acer.co.uk/acer/service.d...CRC=2980211862

    You'll need to find the make of the camera but they are all there...

    Like Mike has said already...
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    (Original post by spikeymike)
    Bump.
    I'll uninstall everything I have and then re-download it.
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    (Original post by bigmo7)
    http://www.acer.co.uk/acer/service.d...CRC=2980211862

    You'll need to find the make of the camera but they are all there...

    Like Mike has said already...
    Okay, when I have the option:

    Shall I open or save?
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    (Original post by *MJ*)
    Okay, when I have the option:

    Shall I open or save?
    Open or save... just as long you install it.

    I'm not sure if you should have uninstall the Acer software... but we'll see. :erm:
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    (Original post by spikeymike)
    Open or save... just as long you install it.

    I'm not sure if you should have uninstall the Acer software... but we'll see. :erm:
    I uninstalled what I downloaded first.

    I think it's maybe because I had to reboot my computer previously. (Maybe should have mentioned this earlier :o:)

    And now I need some DV wizard thing to turn my webcam on but I don't know how to get that?
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    (Original post by *MJ*)
    I uninstalled what I downloaded first.

    I think it's maybe because I had to reboot my computer previously. (Maybe should have mentioned this earlier :o:)

    And now I need some DV wizard thing to turn my webcam on but I don't know how to get that?
    I think that's what the Crystal Eye software was for... so get that back on.
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    (Original post by spikeymike)
    I think that's what the Crystal Eye software was for... so get that back on.
    SPIKEYMIKE I BLOODY LOVE YOU!!!

    :woo: :woo: :woo:

    :love: :love: :love:

    IT'S WORKING!!!
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    :blush:
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    (Original post by spikeymike)
    :blush:
    Thanks mate.

    Now how do I record a video?

    Its for this:

    http://www.thestudentroom.co.uk/showthread.php?t=990302

    :p:
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    (Original post by *MJ*)
    Thanks mate.

    Now how do I record a video?

    Its for this:

    http://www.thestudentroom.co.uk/showthread.php?t=990302

    :p:
    You're welcome

    Scroll down a bit on this link, look at the Best Solution

    http://www.fixya.com/support/t291763...tal_eye_webcam
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    (Original post by spikeymike)
    You're welcome

    Scroll down a bit on this link, look at the Best Solution

    http://www.fixya.com/support/t291763...tal_eye_webcam
    Thanks a lot mate!

    I've got my video working!

    I am repping you right now. :woo:
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    (Original post by *MJ*)
    Thanks a lot mate!

    I've got my video working!

    I am repping you right now. :woo:
    Thanks, glad you got it fixed. :thumbsup:
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    Hi,

    Even my Acer laptop is not working. Please help. I have Acer Aspire 4710Z with crystal eye webcam. I tried to install both the chichony as well as bison drivers from the Acer support website. It dint work. Heres what id did:
    -I downloaded and installed Bison driver from acer website.
    -Restarted the computer.
    -opened yahoo messenger. It said Web Cam not installed.

    Uninstalled Bison and did same thing for Chicony.

    Can you please tell what other steps i need to do in order to make my webcam work.

    Also,

    When i got to dvice manager, i dont see "imaging devices". I went into "Sound, Video and game controllers">>Video Codecs>> properties>> device status :This device is working properly.

    Please help.. Thanks in advance

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Updated: August 30, 2009
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