am in a rubbish situation, no idea what to do. this is really long and probably no one will be bothered to read it, if it's confusing sorry i'm in a panic right now.
basically saw an advert for cattery assistant 2 days a week and thought it would be ideal - i'm doing an animal behaviour course in september and need 100 hours work experience so was perfect really.
anyway a week or so later i'm phoned to say i've got the job, come the next day 8-10 for trial and an informal chat basically. due to traffic (every single light is red, you know what i mean) i got there slightly late but i'm talking literally minutes past eight. as im standing outside trying to get in (big scary gates) i see i have a voicemail from the lady (manager), i thought she is probably phoning to make sure im not lost etc, but it was a message from her saying she was assuming i wasn't going to turn up and had changed my mind and if not i'd made a really bad impression by being late on the first day. the answerphone was left at 8.02. i listened to the voicemail properly when i finished the trial and had been given the job and was in such shock at her hostile manner because she had been so lovely to me all the time i was with her.
i took this massively to heart and was really upset, but then thought better of it, i mean to be fair i should have been there earlier. being late was an honest mistake and i think it was a bit of an overreaction, but late is late and it was the first day.
so i worked there this weekend with another lady that works there, just a part timer, she was a lot more chilled out and i quite enjoyed it. i know how to clean the pens out so was fine being left to do that but when there were customers and she was busy she left me to deal with them and i'd not been trained for any of this so had no clue what i was doing. first thing in thde morning on my first day i was told to let a woman in through the front gates (which were closed as the cattery was not yet open - she was allowed to collect her cat early becasue they needed the pen for another cat.) i had no idea how to work the posh electronic gates and did not have it explained to me properly so in a panic just told her the numbers to press and the gates opened.
and now the lady (manager) has just phoned and said there was a massive security breach and a customer was told the code and she blamed the part timer. i said to her im so sorry it was all my fault, she asked me to let the customer in and i didn't know how to so i just got flustered and told her the code. she just kept making out that it wasnt my fault it was my first day, the part timer was lazy for making me do it when i didn't know how... then she started saying the customer had left on their own and let themselves out and this was what they were so concerned about, 'how did she know the code' etc and i just kept saying it was because of me , it was my fault!!! please don't blame her blah blah and she was just like it doesnt add up it was obviously her fault of she didn't let them out how did they get out, to cut a long story short she said the part timer is crap and aside from the security breach thing had left the place in a state and caused a lot of problems for the manager and shes being sacked tomorrow and i will be taking over her role. i tried to argue and she kept going on about how good i was and i'd be better than her. how would she know though, since i was working with the part timer, who she clearly dislikes so don't see why she would then be so trusting of her judgement of me. i feel like a complete idiot, i don't want this woman to get sacked becasue of me and i don't want the responsibility of running a cattery alone when the managers not there (thats what she said id be doing).
what i;m most concerned about is the fact that the manager told me that she was going to sack the other woman (who at the moment has no idea and will work a whole shift tomorrow before she finds out) when i have only just joined the team and don't even know her. i think i've been put in a really awkward position and i've already been upset by her due to the voicemail she left me on the first day. she's so complimentary towards me when i speak to her i think she may just be trying to butter me up and then using me as a skivvy. and how can she just do that to the other woman?
would you be unhappy with this/ what would you do?
or am i just being a bit lame here?