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TSR Wiki > Study Help > Subjects and Revision > Revision Notes > Business Studies > The Purpose of External Business Communication

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There are many different ways of external communication. This includes letters, annual reports, forms, newsletters, advertisements, etc.

The purpose and objectives of external communication is to:

• Provide information to consumers about products and services to do with the organisation.
• Promote the organisation.
• Handle enquiries about the organisation and its products and services.
• Advertise the organisation.

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