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The Advantages and Disadvantages of Using a Tannoy System for Business Communication Bookmark this page

Another example of internal communication could be a tannoy. A tannoy is a way of broadcasting a short message to all the workers at once in for example, a large factory or warehouse. It might be used to warn people that the fire alarm is being tested. A tannoy is often used in large shops to request a member of staff to go to a certain part of the store. This is quicker than finding the worker in person. Sometimes, it can also be used to make customer announcements, which means that it falls into external communication as well as internal communication.

The advantages to this method

• It is easier to contact a member of staff.
• Easy to make an announcement as everyone will be told at once not individually.
• Loud so everyone can hear.
• Encourages organisations to use electronic means of communication.

The disadvantages to using a tannoy

• Organisations would rely too much on using this method of communication, as it is more efficient than face to face communication.
• Has a high cost to purchase and run.
• Power failures could cause it to stop working, and slow down the speed of how the organisation works.
• Can be irritating to customers trying to do shopping.
• Interference from mobile phones could cause noise.
• Sound quality is not always clear.

This also has open channels as everyone can hear what the announcement is about. This is also a method of communication as the message being sent is spoken not written.

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