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TSR Roles Explained
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Role Descriptions
Community Team
The Community Team's raison d'etre is the continued growth of The Student Room. Working with the Moderators and all site users they plan the direction TSR should take and then work to get us there.
The Community Team are paid employees of TSR’s parent company The Student Room Group and a significant part of their role is making sure TSR is profitable and self sustaining; coordinating and managing ad campaigns they work closely with our sales team and key partners.
With their big picture view of TSR, the Community team manage all TSRs development large and small with our team of developers. They work closely with the Moderator Team on everything from site rules to Moderator appointment and overall community wellbeing.
Section Leader
Section Leaders are long standing model TSR users handpicked for their understanding of TSR and their leadership skills. They specialise in and oversee a specific section of TSR and work closely with the moderators in that section.
The majority of a Section Leader’s time is taken up responding to specific user enquiries and providing support and leadership to the other Moderators. Section Leaders have the final say on moderation matters. They work closely with the Community Team and the entire user community making sure the Members interests are adequately represented.
Section Moderator
Section Moderators are active and respected members within a specific forum or group of forums. They are selected for their keen interest and positive contributions within that area of TSR.
Section Moderators are responsible for the day-to-day organisation, moderation and wellbeing of their site area(s). This encompasses everything from patrolling the forum for inappropriate or incorrectly placed posts and threads, dealing with disputes to answering queries, replying to post reports and developing articles on the Wiki.
In addition, Section Moderators work with users in their site area to make recommendations to Admin on improvements that could enhance their sub community on TSR. This could be updates to the forum; but also wider resources such as articles, blogs, photos, partnership suggestions etc. Section Moderators also discuss wider TSR moderation policy and development with the rest of the Moderation Team.
Community Assistant
Community Assistants support Moderators operating in a particularly ‘admin intensive’ area of the site.
They are responsible for keeping their specific forum area orderly, by moving posts, merging threads and tagging threads appropriately. Forum assistants are chosen either by the Members of TSR within a sub community of the site (in the case of the House of Commons and the Model UN) or by the Moderators (in the case of the Personal Statement Community Assistants) to perform an important auxiliary role.
Wiki Support Team Member
The Wiki Support Team (WST) are members who have shown an interest in the Articles section of the site. Part of their role means they are responsible for patrolling edits that are made to the articles to ensure there is no vandalism or advertising occurring.
They also are active in editing the articles themselves and may try to coordinate efforts within the wider site community to develop certain groups of articles. In addition the WST takes a role in discussing the development and improvements to the articles section in the About Wiki forum.
Personal Statement Helper
PS Helpers are university undergrads or graduates who volunteer to help other students who are planning to apply through UCAS with the wording of their Personal Statement.
TSR Members can submit a draft of their statement that they would like critiqued into one of the Personal Statement Helper Forums. Only PS Helpers are able to see any of these submissions. The PS Helpers will provide an excellent service making recommendations for alterations based upon what the Member wants to study and where they plan to apply. Reviewing quality is kept high by informal peer review.
Anyone can apply to become a PS Helper, as long as they are at University or have graduated.
Specialist Advisers
Specialist Advisers have a particular specialism or expertise that enables them to impart reputable and credible help to TSR users. They may be people from TSR or from outside of the community who help out by share their knowledge and experience with others.
A TSR Member may be approached by Admin to become a Specialist Adviser if they have demonstrated that they have a positive persona on the site and are suitably knowledgeable about a topic covered in one of the TSR forums. Alternatively Admin may approach an external professional partner to provide a Specialist Adviser service into an area that it is felt into which real benefit could be given.
Current examples of specialist advisers include our Careers Adviser and our Health and Relationships Adviser.
CV Helper
CV Helpers are usually people have entered full time work who volunteer to help other Members who are planning to apply for jobs through the wording of their CVs and cover letters.
TSR Members can submit a draft of their CV or cover letter that they would like critiqued into the CV Helper Forum. Only CV Helpers are able to see any of these submissions. The CV Helpers will provide an excellent service making recommendations for alterations based upon what the type and level of job the Member is applying for.
Though there are currently enough CV Helpers, anyone may become one once you have entered full time work.
TSR Group Staff
Those known as TSR Group Staff are employed by The Student Room's parent company, The Student Room Group Ltd. They will usually be on the site infrequently, or lurking in the background. They may interact with the site from time to time, but on the whole their job doesn't require them to be on TSR most of the time, unlike The Community Team.
Those in the TSR Group Staff may work in different departments within the company such as sales, development and finance. Because most TSR Group Staff members aren't consistently on the site, we ask that any questions on the site be made to either our moderation team or community team.
