• Experience of supermarket jobs

TSR Wiki > Careers > Part-Time Work > School and College Student Job Experiences > Experience of Supermarket Jobs

 
 
Experiences of Supermarket Jobs

The Co-Operative

Co-Op 1

Username: teenage-monkey

The Co-Op is normally looked down upon as a supermarket, especially compared to the likes of Tescos, Sainsburys or Waitrose. The stores now come in all shapes and sizes, ranging from small to medium and then to large. I worked at a medium sized store.

The Co-Op I worked at were unorganised, and their procedure of employing me was terrible. I came in for one interview and it only turned out to be half an interview in the end, they said they'd call me to follow up. They never did. So, I had to phone them and I came for an interview and didn't hear anything for ages. I finally did, however, to my surprise. I trained with two other staff, one who was new like me, and another who had been there a few weeks but wasn't properly trained.

I began working two evenings a week, 5 hours per shift. They then put me on Saturdays as well, doing 9-5. The pay wasn't bad, starting off at 4.75 and before I left, working it's way up to 5.25. When I began working at the Co-Op, it wasn't the most enjoyable experience. I mostly did till work as the more experienced workers would put out stock, but as time went on, I did find myself doing stacking as well as tills.

It can be looked upon, in my experience, as a more laid back store in some areas. I did tend to get a surprise from time to time though. I always had the same store manageress but she tended to get pressure from her area manager from time to time, which would usually occur in workers having to push the work level up a bit.

One thing you will notice across the chain is that you don't get chairs at tills. This is to make sure that workers will clean up around the tills and push out stock when there are no customers to attend to. You are unlikely to get this at many other stores. In conclusion, is it a good supermarket to work for? It's OK, it has it's ups and downs. In some ways, Co-Op can be a nice place to work for, but in other ways, it kind of isn't.


Co-Op 2

Username: Juno

I know I'm not 16, but my experience of working at the Co-op is completely different to teenage-monkey's.

They do not put under 18's on the tills at my store, and they even try not to put the under 21s on tills unless they have to. This is because to serve alcohol/cigarettes you have to be over 18. And because of this they don't tend to hire many 16 year olds in the first place.

So, you'll start off with shelf stacking, and then get to do other things as you get older or more experienced. But you get to talk to people while you're there, and customers don't seem to ask anything other than "where are the eggs?" (it's always eggs!) or "where is *whatever product I'm standing right in front of *?"

The training is very much focused around you learn things when you need to. So you will only deal with things when they come up. This does sound awful because you'll realise there's so much you don't know, but has its advantages. You don't get bombarded with loads of information straight away and get confused and end up forgetting it all. Nobody shouts at you when you don't know things - well, I will if I've already told you 3 times that day. We have a tannoy system so you can easily call for a supervisor if you're on the till, but if you're elsewhere you can just wander round and find someone.

We do have chairs at our tills, and so do all the other Co-ops I've been in. The only exception to this is at the kiosk, and that's because it's the kiosk. Since you've got all the alcohol, cigarettes, and other commonly stolen items behind there the counter is higher, and if you had a chair you wouldn't reach. You also do need to move around a lot for the customers.

You get 10% discounts off most things after you've been there a few months, and you get 2 discount cards so you can give one to your mum and get in her good books. You can also join the membership scheme, and "share in the profits".


Co-Op 3

Username: kizzers

The first Co-Op i worked for was really badly organised, and even though I've now left there to move to a different Co-Op im still in an ongoing battle about my pay from 3 months ago, after they failed to send 2 months. After a letter of grievance they failed to follow the procedure (which is law) and am still waiting. My first place was a small convenience store, and even though it was in a prime holiday resort and the only store in the town, there only seemed to be at most 3 people working, and this prooved to be very stressful. They have a tendancy to have incorrect records and so underpay, and often "bully" younger staff members as they are easier to replace.

Because a store closer to me had better hours, I decided to ask to move there. I wish I hadn't because there was no information given to me and it was very stressful to do.

As I started at 16, the pay is £4.32 and doesnt go up until 18.

One different thing is that they expect you to know the principles and ethics of the Co-operative movement, but the store usually forgets that bit.

Also, check which Co-Op it is, im with The Co-Operative Group (CWS), and other Co ops may work differently.


Co-Op 4

Username: DamnitJanet

The Co-op I work at isn't the best place to work. There aren't any interviews for jobs, you fill in a tiny application form and then when someone quits, they call you (the staff turnover rate is insane- there's a new person every other week). Training consisted of a quick show around the tills and then being watched by another member of staff for a few hours. I mostly work on the tills, but sometimes end up stacking shelves as well (the oh-so-exciting pet section!)

I get paid £3.18 and hour, but I'm only fifteen. It goes up to £4.30 or something when you turn sixteen. Half the staff are from my school and we all work far more hours than we're legally supposed to- there's also no pay slips for junior workers, just and envelope full of money.

On the plus side, the managers and everyone are really nice, you can easily swap shifts with people and you get free baked goods at the end of the day.


Co-Op 5

Username: Rainbowworld

Firstly there are many diffrent types of co-op so work out which type your applying for before you apply as I think they treat staff very diffrently/ pay diffrently etc. I work for southern co-operative and they have like 100ish small stores in the south. I get 5.20 an hour and over 18's get like 5.70 something. The interview was fine - you have to do a maths test but thats easy.

The company dosent employ under 16's and employ few people under 18 as you can't sell alcohol and have to call for an over 18 which means they normally give under 18's weekend shifts instead of evening ones so less people are buying alcohol. They also treat them badly - make it really hard to take holiday, leave you on the till the whole time and give you the bad shifts (I start at 6am every Saturday).

The staff are usually nice and we have abit of a laugh but some arn't too great, also you get no seats so your legs kill and it gets boring/repetative. I don't really enjoy it but it's easy to get to and is an easy job. Training was okay - I went to a day of company training then did abit of till training. Everything else though you just have to learn as you go along as they tell you nothing. The worse thing about my store is management so I could imagen it being an alright job if the manager was good and you had a good shift. The 10% discount cards are ace though.

The worst bit is the alcohol checks - if you sell alcohol to an under 18 you get in serious trouble/sacked - once you turn 18 you can get a criminal record too but while your under 18 your supervisor gets it instead - you can still get fines etc tho which is stressful. You also find alot of rudeness and swearing from customers especially when you ID them.

Overall it's not bad pay but I think it's a not a great job personally.


Marks and Spencer

Marks and Spencer 1

Username: supernova2

I worked for M and S for around 3 months over the Christmas period for about 21 hours a week. As I worked in foods, my job was mainly on the tills, stock replenishing and tidying the shelves. I found it to be a very tiring job but the pay was very good for my area; £6.22 for new people and £6.44 after the probation period (3 months). The store provides a lot of training especially due to them attempting to revitalize their image. Tills can be hard work sitting down a lot and getting back ache and sometimes you may be required to work a few hours on the standing up tills which isn't very nice.

Benefits of the job: High basic salary for Saturday job. Nice staff facilities (free drinks machines, very cheap canteen). Buying food at end of day (food is 25% of original cost at the end of the day). Good reputation from other employers.

Drawbacks: Hard work. Lots of old people.


Marks and Spencer 2

Username: Couldxbe

I've worked for Marks and Spencer Simply Food for 6 months, and have genuinely enjoyed my time there so far. I mostly work on the shop floor doing waste (taking off out of date food from the shelves) and sometimes on till. After we close, I get out stock (crisps, wines and sweets). I work 16 hours per week, doing 3 evenings, and on a two week rota basis, Saturday evening/Saturday morning. It's a lot of work trying to keep a social life/ keep on top of my A Levels, but I seem to coping at the moment. I get paid £5.75 per hour, going up to £6.02 after I've finished training (training quite disorganised in my store lol!) which isn't bad for under 18.

Getting the Job: I got my job from the Marks and Spencer website, where you can do a job search. I filled out a questionnaire, and found a job which satisfied what I was looking for (temporary 12 hour contract) and was asked to attend the interview. The interview was a role play about a customer organising a party. Confidence is the key: make eye contact, smile, and you should be fine. I was unlucky in that my job had already been filled, so I just brushed it off as me being unsuccessful and found another job. My interview was in July, and I got a call back in September saying that they'd found a position for me! Once a position had been found, they got me straight into work on the following Sunday after my Friday induction!

Induction: the usual, health a safety videos etc. There were 3 of us starting in Sept. under temporary contracts, so the induction was quiet. We had a walk round the store, shown how to use the tills. Nothing special really.

Permanency: Most people start on a temporary contract, and the majority of those would like to be kept on permanently. The way to get kept of permanently is attendance. During your temp. contract try and be 100% punctual and 100% in! It makes a good impression and the management are more likely to go out of their way to make things happen for you (as in, holidays, over-time etc)

Pros: Good working hours for a student (my store is open til 9pm, so my working hours of an evening are 6-10pm), good pay (time and a half on Sundays, and Sundays are usually understaffed so there are overtime opportunities), meet a wide range of people, make really good friends (you work the same shifts every 2 weeks so you work with the same people all the time), 20% discount card for you and a member of your family, 75% off food at the end of the day, generally good reputation.

Cons: Not flexible at all (you HAVE to work your contracted shifts) but if you have a really important reason (as in Uni interview etc) that comes up suddenly they're generally okay, and swaps are allowed. It can be quite tiring because it's such physical work, and customers are irritating sometimes (mostly middle class old women!), Till work is repetitive but can sometimes be interesting if you get chatting to the customers. It's insanely busy at Christmas and Holidays (as in Mother's Day etc) which can be stressful. Holidays have to be put in AGES in advance in case you don't get them, and if you don't get them you will HAVE to take it unpaid and find people to cover your shifts.

On the whole it's a nice place to work. I would recommend it if you can keep up with school work (min. 12 hour contract)


Morrison's

Morrison's 1

Username: bluenoxid

I have worked at Morrison's for 21 months now. I do 8 hours on a Saturday, working on Grocery (Drinks, Cereals, tins, etc). I have to pull trolleys out of the warehouse and load the food on to the shelves. I also have to clean floors and deal with customer requests. I have also worked for Toiletries, Cafe, Checkouts and Admin performing basic tasks, when they have not had enough staff.

The job is OK, and can be quite boring, especially if no customers are talking to you. Management tends to be quite poor in communicating with students, especially the high store level management. Staff on the other hand are mainly nice to chat with. And you will find experts ranging from cars through computers to high level religious debate.

All staff have to have an induction day at the beginning, which involves a few little tasks and watching a lot of videos on various things.

Pay starts at around £4 per hour (I am at a Yorkshire store, stores down south have a better wage) but rises to £4.50+ after the completion of training. At 18, this jumps to £5.16 although if you have secured a move to checkouts this is £5.21.

Morrison's is an OK employer, but others are much better.


Morrison's 2

Username: Crisps

I worked at Morrisons for around 18 months during my sixth form years. I was placed in FFPP [Fresh Food Pre-Pack, the chiller aisle[s] basically with the exceptions of fresh meat, fish, and chilled pizza] All bread and cakes not baked instore also come under FFPP.

The interview was one of the most basic I have ever sat, it was basically me and the personnel manager going through my application form. You go to an induction day, as Noxid says, it involves watching corporate videos and doing other various tasks.

The work itself is OK, but it can be very difficult, especially in the stifling hot Morrisons uniforms! It basically involved me going into the chiller [or warehouse if on bread and cakes] and packing up a trolley of whatever I was told to take out, then taking it out and putting it on the shelves. Management can be absolute slave-drivers, especially senior management who at my store seemed to just walk about picking faults. They will love you though if you are good at your job. General staffthough are OK, you can have a lot of fun working, especially in the chiller/warehouse where no customers can distract you ;)

As I was on evening shifts most of the time, my main task was working the just-arrived FFPP delivery [always came for when the students arrived!]. Sometimes however, I did overtime on a weekend, which would basically be topping up the shelves and keeping them tidy, as well as dealing with customers, who, more often than not, make you traipse across the store for them! [company policy was that you couldn't direct the customer to the product, you had to take them there and explain what the range of products are.].

Pay when I left was around £5.16 an hour, but you do get a little extra on checkouts.

Morrisons are OK, they have their good points, they have their bad points. Much better employers out there though.


Morrisons 3

Username: FadeToBlackout

I started working for this company when I was 16 or thereabouts, doing about three and a bit hours one evening a week and Saturdays and Sundays. Certainly beat getting up at 5:30am for my paperround!

Initially I worked on checkouts, which really is as boring as it sounds. I used to wish the hours would move a LOT more quickly!

As well as checkouts, I tended to PorterPack also. This involved a lot of jobs, from collecting the trollies in the carpark to replenishing checkout supplies such as carrier bags and till rolls, and also inspecting and cleaning the toilets! In addition, I ended up manning a checkout during busy periods. I'd usually finish half an hour or more late, and was always running around being general dogsbody. It needed a lot of co-ordination to do the several jobs at once. I think the role is also present now in Morrisons stores, though it may be called something different. It tends to go to the young and keen members of staff!

After a year or so of that, I ended up moving around to many different departments, from Beers, Wines and Spirits, to Butcher and Fishmonger (needs special hygiene training) and various other roles. I finally ended up back on checkouts, often doing the job of the supervisors whilst they were busy, but for standard pay. Doubtlessly if I'd stayed around longer I'd've ended up a supervisor.

In terms of pay, it was the standard £4.something when I started (better than the £3.10 I got in my previous job!) Do bear in mind that, at 16, you can't directly sell alcohol without authorisation from someone over the age of 18. I'd imagine that cigarettes are the same now that the age limit has raised. You will be trained and tested on ID-ing people, but it's really for your own benefit.

In terms of interview, it was fairly basic; the usual "why do you want to work for this company?" and so on. Showing up in a shirt and tie was, apparently, impressive.

There were definate good points and bad points to the job. It was tiring and stressful, but very sociable at times and I do wish I'd made more of an effort sometimes. Nonetheless, as an employer you're likely to be working alongside other people of the same age, and older, and it is particularly sociable. There are better places to work, doubtlessly, but for me it was good enough. Certainly better than some jobs I've had since then!


Sainsbury's

Sainsbury's 1

Username: davireland

I have worked there for just over 18 months now on a Saturday and Sunday, I intend to stay with them throughout my time at uni. All recruitment is done online now at the sainsburys website, so this is where you need to apply. If you get an interview just be yourself, its the same format as every other supermarket, a what would you do if quiz and a role play. That was my interview anyway, my advice be confident, then you would normally get the job.

Induction is pretty boring and takes place over 2 days (for me anyway) it involved lots of watching videos and listening to health and safety regulations, then a tour of the shop finally working some shelves.

My checkout training took place over 3 hours and then followed by someone looking over my shoulder for another couple of hours. You are bound to get bored very quickly, but if you make an effort with customers it goes alot faster, I found when I asked customers how they were, they were more willing to talk. I got quite bored after 4 months after doing 12 hours a week.

I then asked to work on customer services, and I was then kiosk trained as well as desk trained. I worked on customer services for a few months until I turned 18 and now im starting my supervisor training. One good thing ive noticed at my branch and I think sainsbury's in general, they are very good at promoting people that do a good job and make at least half an effort. For the first 3 months (if your under 18) you earn £4.76 an hour. This then gradually rises to £5.35, when you reach 18 your pay goes up to 6.60 per hour, but this is really dependent on location (I live in south east england). You receive your colleague discount after 6 months which is generally 10% apart from holidays such as x mas when it is 15%.

Best bit (for me personally)= variety and meeting people, customers generally aren't bad. Worse bit = some jobs get very repetitive and boring.

Overall not a bad place to work, plenty of overtime if you want it as with promotion, if you dont mind working in a supermarket its generally ok.


Sainsbury's 2

Username: rotor

I started working at sainsburys as a part time job whilst studying at college and I 100% suggest it! Most people tend to work on checkouts, but I chose to work on the shop floor which I love. You fill out an application online and then your store replies to you (mine took a few weeks), then you go for your interview and hopefully you then get the job! Working at a supermarket is great, you get paid and get experience meeting people of all different ages and from all different places. I'd deffo reccomend it, its a great place to make mates and get paid :)


Tesco

Tesco 1

Username: Charlurr

I've worked at Tesco for 2 years now! Started when I was 16. First thing to remember is that they will only employ you when you are 16 and once you've finished your exams. Application forms are either available at the customer service desk, or i do believe you can print them off from the internet. Once you've filled it in, just give it in the customer service desk.

Interview - You are asked questions on how you think you have been responsible in certain situations etc. Just try to be confident and things will be fine. Like JoJo has said, the best time to apply is Christmas as they need the temps. However, its also a good idea to apply at the end of summer as a lot of university students will be leaving then. My interview only lasted about 20 minutes, if that.

Induction - possibly the most boring period of your life, but you will get paid for it. You're just shown safety videos, get to know people and are given a quick tour around the store, and things such as fire exits are pointed out to you.

Training - can be confusing to begin with. I was only given a 1 hour training period without any customers, which personally was pap. Now that Im training people, the best thing to do is watch someone for a while and then have a go yourself, but make sure you are watched at all times if you need any help. You'll be scanning things in your sleep for a while ^_^ Checkouts isn't too bad once you get used to it but some people can be really stupid. Just ignore them :D Most people are nice and will give you a chance, just explain that you're new.

Pay - I think it starts at about £4.90 for 16 year olds (not completely sure, its probably gone up since my day). It goes up once you've been there 6 months and then a year, and you get the payrise every year to do with tax/inflation whatever. Once you're 18, it goes up A LOT, which is just lovely :D On Sundays, you get paid time + 1/3 (i think, though they're trying to abolish this soon).

Discount - 10% off once you've been working there 6 months. You also get clubcard points at the same time which can be useful (and are being used to buy my sexy iron for uni in August :D )

Best thing - I LOVE the people I work with. This'll probably be different in each store, but at my store I've made some solid friendships with the people there. The discount is awesome when you're planning getting drunk as well, haha. They also always honour your request of leave if you want study leave, whether paid holiday or unpaid. Theres ALWAYS overtime on Sunday if you want a bit of extra money as well :)

Also, our store manager is awesome and organises parties for us all. In the past 6 months or so, we've had two big bashes, both paid for by the store, the christmas party and the tesco birthday party (to celebrate our store being opened 21 years ago). I think a lot of the social side to tesco depends on your willingness to go out/organise things or the store manager and how in touch they are with their staff.

Worst thing - Some of the customers are bum heads. Seriously. But once you've been there for a while and know the job inside out, its easy to think up excuses etc. :D Also, at my store, its hard to get trained elsewhere, mostly because of the manager's reluctance to lose checkout staff (we're pretty short handed at the mo ^_^ ), but if you're persistant, then it will happen (for example, im meant to be getting trained on the petrol station this saturday after nagging for 2 months..). Also, if you work on a saturday, you're pretty much expected to work a 9 hour shift, but this goes quite quickly once you get used to it. If you can, never work when the store is about the close, its a killer [;

Overall - I'd thoroughly recommend working there, like I say, I've been there 2 years now and intend to stay there whilst I'm at uni. Theres been days when ive regretted working there, but overall i've really enjoyed it, mostly due to the awesome customers you can get some days (especially the regulars :)) and the people you meet. When you start, be outgoing and make friends, it'll make the whole process much nicer :D


Tesco 2

Username: Tinaturnerbunsenburner

I have worked for Tesco for 5 years almost, from 16 years of age all the way to the end of Uni!

Interview - pretty short and sweet - just speak clearly and you should be OK, best recruitment times are early summer and Christmas - they do generally keep Xmas temps on. During your interview they also make you go out into the shop floor and do something - perhaps pack someones shopping to see how you interact with people - my interviewer didn't seem bothered though. The one thing they love is people who are willing to work busy periods, these are Friday nights and any times on Saturday. (If you are willing to do these they will almost certainly take you on - bear in mind though they can be mega busy and sometimes stressful)

Induction - you get to do a group induction where they explain everything to you and give you books with company info etc. You also get a tour of the store and watch videos on safety etc.

Training - I started off on checkouts, you just getting someone watching over your shoulder and explaining - you get used to it after a few days. I found checkouts OK for a while, it does start getting boring, I wouldn't recommend shifts longer than 5 hours if you think you will get bored. Its not so bad if you don't like talking to customers because you don't have to but if you do time will probably pass quicker.

I have now moved onto the Grocery department and do all sorts from stacking shelves, helping customers find stuff, doing promotions etc etc - more physical but time goes quicker.

Pay goes up after 6 months and then after 1 year. My current pay at over 18 and over 1 years service is about £5.80 - you get more in London, not 100% sure what it is for under 18 though (its probably gone up a lot since my day)

You get a discount card after 6 months - 10% (its changed since the recent pay review :D )

The best thing is: you meet a lot of people - I met most of my best friends there, if you start when you are young you are bound to meet loads of similar aged people.

Customers SERIOUSLY start to annoy you after a while - and even when you have thousands of customers you start to notice all the regulars!

Store to store you will vary, when I started my store was a nice place to work, these days it is a LOT busier and therefore there is a lot more pressure on everyone as my own store have cut down on staff.

Management wise, we really have about 2 levels. Floor Managers and Senior managers, the quality of manager can make a difference to your job and they vary a lot.

Finally, I would recommend doing 2-3 days a week - overtime opportunities are generally very good over the holidays.


Waitrose

Waitrose 1

Username: Misteryom

I currently work at Waitrose and I am 16, I started working there 3 months ago and introductory pay was £4.90 for an under 18, I have already had a raise to £5.03. I applied for the job online at the start of August, filling out a rather lengthy application with all the usual stuff plus a few odd questions like 'what do your friends think of you?' I didn't hear anything from them for quite a while, then near the end of August I had a call inviting me to a group interview. My group interview was me and 2 others and the personnel manager. We played small 'get to know you' games so that we became more confident and not worried, it also allowed the personnel manager to assess who would be best for the job. I was invited back for a second interview about 15 days later, so mid september, which basically consisted of a tour of the branch from my section manager. Although this was called an interview she spoke the whole time as if I was definitely to be employed and she just explained how everything worked. I was offered a job by telephone on the 20th of september, to start on the 27th. My first day consisted of getting my uniform sorted out and training. This consisted of the training videos on the computer with multiple choice questions. Also, the personnel manager printed off lots of sheets from the net for me to read through about using equipment and stuff. I then did a few hours on the shop floor. I really enjoy working here, most of the staff are students, or part time, and all of the managerial team are really friendly and I feel I'm really respected. The John Lewis partnership also have loads of benefits such as discount in waitrose and john lewis, susidised tickets and subsidised holidays at partnership locations.


Waitrose 2

Username: artorscience?

I worked for Waitrose for around 2 years before leaving to go to University. I only worked 8 hrs on a Saturday, stacking shelves in dry goods and occasionally being on the tills. For an under 18, pay is pretty poor (back in 2005 starting at £4.03 for the first 3 months raised to £4.43 in my area). My wage had raised to £4.85 by March 2007 (following reviews etc.). My equivalent 18+ wage was deemed to be £5.75. The work itself is not too hard for only a few hours but I feel any more time that my one day and it would be too draining as it really was quite numbing (at any point when I took 20hrs during holidays when it became available I found it bearable for the couple of weeks that it was happening but the thought of too much time spent there was a real negative - this is, I assume, the same for any supermarket work.

The Interview: I was invited to a group interview with 15 or so other individuals, we played team games including selling a product to others and a couple of word games. Later I was invited to an individual interview (which I have to say was the least threatening interview I have ever had) during which forms were filled out and simple standard questions were asked.

Before starting I had an induction where I was shown a number of training videos and talked at about expectations and policy. Throughout my time working at Waitrose, there was a principle of good training throughout using multimedia format and "mentorish" training. In practice, however, I found them to be very lax as a company and I didn't do a years worth of training in my time there as well as not having any review meetings and "mentorish" training at all. It is plausible that this was only my branch and due to me being part time.

The Bonuses: The big one being the (around) 20% bonus that every partner who had been working in the January of the year receives. In theory there are a lot of really good bonuses to being a part of the John Lewis partnership. A booklet is produced every year outlining and highlighting ways that the partnership could save its employers money. They offer reduced prices on holiday properties, heavily subsidised breaks away at their own retreat centres and refunds on leisure tickets, things like gigs and theatre tickets. Also employees should receive 12.5% off Waitrose and John Lewis after 3 months service (I never received this card) and after 1 year, 25% off in John Lewis (with the 12.5% off in Waitrose continuing). The cantine is supposed to have good food but the chef is never in on Saturdays so I never tried it (also orders have to be put in before 10.30, so it's not really very helpful for those starting shifts at 12 as I did). The main problem I had with all these bonuses was that no-one ever explain to me how things worked, and were always too busy to answer any questions I may have had.

I didn't feel that as a student I was particularly well respected. I know that my supervisors saw me as a hardworking individual who was very efficient but as a very part-time individual there was never any means for this to be acted upon. Despite this not being anyones' fault it left me frustrated at times with the company.


Waitrose 3

Username: ObaMartins9

Having worked for Waitrose for 6 months, it is actually not as bad as i thought it would be. At 18, i'm now earning £5.86 an hour and time and a half on a sunday (£4.70 starting at 16/17), which is due to rise thanks to the pay review that occurs every march and september to make sure everyone is payed in relation to their performance, and not their age or how long they've been there - unlike every other teenage employer.

On top of your wage, you earn a bonus, paid in March (this year it's 20%) on whatever you've earned to date - so if you've worked every saturday for a year - about £650. Not bad at all. The partnership is really supportive, subsidising gig tickets and having cheap food in the canteen (£1.50 for cooked hot meal with pudding) and managers look after you provided you work hard. From my experience, managers treat you varied on how you work, not how often you work there.

Working at Waitrose is better than working in any other supermarket based on the fact that the name carries clout. Going to an employer and saying that you have excellent customer service experience at say Tesco means not a lot, but thanks to Waitrose's standards and people's opinions of it, having worked at that level of service is something to add to your CV. Everyone is passionate about the company, and the brand loyalty is great, something you'll struggle to find amongst saturday staff at any other supermarket.


Waitrose 4

Username: Leighthesim

I have been working for waitrose (dorking- fresh foods) for just over a month as part of a temporary contract- which may be made permanent, I applied about a week before my 16th birthday, i then did not hear anything for a couple of weeks (untill the application deadline had passed) I then had a telephone interview which went over what hours i could work and the general stuff you would expect, a couple of days later i was then invited for a group interview with about 10 other people in which we had a nice relaxed gettin to know you session followed by a few games in small groups we then had a tour of the branch. i was then contacted a week later and was given a second interview. after that about 2 weeks later i was sent a letter telling me i had got the job- saturday night fill on fresh foods i had a paid induction in which my training was done and then the next day i started on the shop floor and under the supervission of another partner i was working normally.

Waitrose is great- we get dicounted food in the dining room and there is an area in our branch in which the staff get specially reduce stock (which in the stock room) after three months you also get a discount which is cool. I Currently earn £5.22 which is the under 18 base rate at my branch at the moment- but they review our pay every so often so it will go up, my section manager is also very nice and so are my ASM's and when there is extra hours on offer they do tell you which is nice. The only bad thing about working there is the uniform- the women blouse is horrible


Try Learn together, TSR's study area

183,213
essays

17,461
mindmaps

23,251
revision notes

11,079
quizzes

create
a study planner

thousands
of discussions


Article updates