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Staying safe online

Phishing is activity designed to trick you in to giving out your personal details. Fraudsters can then use this information to log in to your account, steal information and possibly your money. Be aware that phishing scams are most common at the start of each term.

Here are our top tips to help you stay safe online:

  • Student Finance England (SFE) will never ask you to confirm your bank details or login information by email. Be suspicious of any urgent requests for personal or financial information.
  • ‘Dear Student’ – phishing emails are sent out in bulk by criminals to gain access to your personal details. These are unlikely to contain your first or last name, they often say ‘Dear Student’.
  • Check the quality of the email or text you receive – misspelling, poor punctuation and bad grammar are tell-tale signs of a phishing communication.
  • Always check you’re using a secure website when submitting sensitive information online and don’t post personal info on social media pages.

If you believe you’ve received a phishing email, let us know by emailing [email protected].

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