We've put together these quick videos on how to use the report function on TSR. There's also some written help below.
1) Reporting a post
2) How the Community Team manage reported posts
3) The My Reports page
How to use the report function
If you spot a post you think the CT needs to know about, you can report it by clicking on the "Report Post" flag, which appears at the top of every post. This will flag it directly for the attention of the CT.
It's important not to reply to offensive or inappropriate posts as this only encourages people who enjoy disrupting the conversation and getting a rise out of others.
What report category should I use?
You'll notice there are several report categories to chose from. These are:
Breach of Privacy
Mentions self harm/suicide
Off topic comment
Sharing exam/interview details
It's important to get the right category for your reports, so that we can manage the report queue effectively. If you're not sure which is the right one, or none of them seem to apply, that's okay - just pick the closest one and explain why you're reporting the post in the message box. We'll figure it out.
If there's an ongoing or more complicated situation, you can come and talk to one of us directly by making a new thread in Ask the CT.
When should I report a post?
We want TSR to be as friendly as possible, but we know people slip from time to time. Please only report rule breaking content - you can read what we mean by this in our community guidelines. Misusing the report function prevents us from seeing reports and rule-breaking posts, so please be certain before reporting anything.