Waiting for your first student finance payment? Make sure you’ve done everything you need to.

You need to register at your uni or college before we can pay any student finance to you!

Your Maintenance Loan will be paid directly into your bank account at the start of each term. You can find out what date this will be by logging into your account. Your Tuition Fee Loan will be paid directly to your uni or college.

Usually, your money will be there on the date shown in your online account, but some banks take longer to clear funds. If it’s not there when you’re expecting it, you should contact your bank – they should be able to let you know when your money will arrive. You should also make sure your bank details are up to date – you can do this by logging into your account.

Go through our checklist to make sure you get your money as soon as possible:

  • You've submitted your application and sent all the evidence we’ve asked for.
  • You've signed and returned your declaration form.
  • You've registered at your uni or college.
  • Your uni or college has confirmed to us that you’ve registered.
  • You've allowed a few working days for your money to be paid into your bank account.

If you’ve still got questions about your first payment, our experts are online Monday- Friday 9am-5pm and Saturday 9am-4pm. You can:

Beware of phishing scams!

Phishing is an activity designed to trick you into giving out your personal details. Fraudsters can then use this information to log into your account, steal information and possibly your money. Students are often targeted around payment dates at the start of term.

Be aware of potentially fraudulent emails from anyone claiming to be from Student Finance England – we’ll never ask you to confirm your bank details or login information by email. In particular, look out for messages that don’t contain your first or last name or have poor spelling, punctuation and grammar.

You can stay safe online by following our top tips:

  • Always use a secure website when submitting sensitive information online.
  • Don’t post personal information on social media sites.
  • Be suspicious of urgent requests for personal or financial information.

If you think you’ve been sent a phishing email, contact us at [email protected]