Get safe online

To help you find out the steps you can take to combat phishing, take part in Get Safe Online Week 2014, running from 20-26 October.

Now in its ninth year, Get Safe Online will give you information about how to stop online crime, alongside important advice on how to stay safe on your computer, smartphone, tablet or games console. Phishing is activity designed to trick you in to giving out your personal details. Fraudsters can then use this information to log in to your student finance account, steal information and possibly your money. Be aware that phishing scams are most common at the start of each term.

Here are our top tips to help you stay safe online:
  • Student Finance England (SFE) will never ask you to confirm your bank details or login information by email. Be suspicious of any urgent requests for personal or financial information.
  • ‘Dear Student’ – phishing emails are sent out in bulk by criminals to gain access to your personal details. These are unlikely to contain your first or last name, they often say ‘Dear Student’.
  • Check the quality of the email or text you receive – misspelling, poor punctuation and bad grammar are tell-tale signs of a phishing communication.
Always check you’re using a secure website when submitting sensitive information online and don’t post personal info on social media pages.

For further advice, watch our phishing video!

If you believe you’ve received a phishing email, let us know by emailing [email protected]

To find out more about Get Safe Online Week 2014, visit: