The "Ask the Community Team" (AtCT) forum is a place for you to post questions about warnings, post deletions, name changes, content reporting and any other moderation queries you may have.
Here are some FAQ's in AtCT:
Account banning and deletion
Can you delete my account/all of my posts?
Our policy is not to delete your account or all of the posts associated with your username. This would mean getting rid of a lot of potentially helpful information available to other users, and furthermore we have no way of mass deleting posts, so would have to go through each post manually. If you would like to become somewhat more anonymous, we can change your username. Please note, however, that your profile page would remain accessible by anyone who knew the page ID.
You can edit or delete your own posts in open threads.
Can you ban me from the site for X days/permanently?
We're not able to ban accounts by request, but we are able to permanently 'deactivate' accounts. Please email [email protected].
Enquiring about a reminder, warning or ban
Posting tips, reminders and warnings
If you receive a posting tip, reminder or warning you will receive a PM from TSR. The PM will include a comment explaining the reason for the tip/reminder/warning. If you would like to discuss the tip/reminder/warning further, please post in Ask the Community Team.
If you would like to query a ban, you'll need to create a duplicate account and post in Ask the Community Team. Please note that using the duplicate account for anything other than posting in AtCT may result in a ban on the dupe account and an extended ban on your original account.
Posts and threads: editing, moving, deletion
There can be many reasons for moving,editing or deleting posts/threads. Below are some of the most common reasons for moving/editing/deleting posts/threads but if you are still unsure please post in Ask the Community Team.
Why has my thread been moved?
Threads might be moved to another forum if they are more suitable there- this will mean the thread gets the best response and also keeps the forums tidy for other members.
Why has my thread/post been deleted?
A moderator will remove threads and posts that break the site rules or are otherwise deemed to be inappropriate for TSR. It is against the rules to re-post material deleted by a moderator.
Why has my thread/post been edited?
Sometimes only a part of the post breaks the site rules and will be edited to remove the offending parts instead of deleting it entirely. Such examples could be offensive comments to other users, swear filter avoidance, removing email addresses, users real names etc.
Why has my thread/post not appeared yet?
Certain posts such as posts including links, images, email addresses and use of anonymous may not appear straight away. This is because these posts are pre-moderated before being allowed onto the forum. Please be patient as the approval time varies.
Can you move/edit my thread?
Yes we can. Please post in Ask the Community Team providing a link to the thread or post you want us to move/edit.
Can you edit my post?
You can edit your own posts in open threads - by clicking the 'edit' button. If the post you wish to edit is in a locked thread, post in Ask the Community Team with a link to the post.
Can you delete my posts/thread?
It is our policy to not delete posts or threads unless they are breaking the site guidelines. If you feel that there is an exceptional circumstance which requires removing your post/thread, please post in Ask the Community Team including the link and reasoning.
Can I change my username?
We do not normally do this unless your current username includes personally identifiable information, so we need more information about why you are making this request.
You need to be aware that a username change won't affect your profile URL, so if someone has made a note of it they will still be able to find you. Also, any posts in which you were quoted under your old username will not be updated by the change. Please email [email protected] and in the subject box state "username change request"
In this email please include the following information:
- Your current username
- The email address that you used to sign up with
- Your date of birth
- What you would like your new username to be
- Confirm you have checked the members list and that this username is available here.
You can ask the community team a question, all you have to do is click here!