Sainsburys thread MK ll

i will be when im sleeping normally lol

Hiii, right I just applied for a customer service assistant job in a store in SW london and have an interview for saturday. well i didn't realise it was bakery. but me and my mum were trying to figure out what exactly the CSA does if they're in bakery. is it like just putting out the bread or something?

a customer service assistant works on tills, a general assistant works in bakery, maybe you applied for the wrong job? Working in the bakery is much better anyway imo!

A list of the stuff that you might have to do: ( it depends on what shifts you are doing, how busy it is etc..)
Packing bread/ rolls, serving the counter, slicing bread, packing bagels, fry, jam and pack doughnuts, helping the confectioners eg pack cookies, lots of sweeping and cleaning, tray up frozen bread for the next day, code check, reductions, foa, disposals, maybe help on the shop floor by putting out bought in bread and cake.

I think thats most things you might have to do. Personally I liked working in the bakery as your working within a small team and you can have a laugh while working which makes it go so much quicker!

If you applied to a local convenience store then the baker isnt always needed to be in the bakery all the time - depending on the store, so you might end up going on the shop floor and helping out with those if they need help, the bakery isnt as complicated than in a main store as most of the stuff is just bake off.

Some customers can be really rude, in the last few weeks three have stood out for me. I actually expected, working in a store near a university and college etc that it'd be students who've had a few drinks that'd be the problem but it's actually the older people.

Firstly one old guy was shouting at me about a sell by date, asking me if it meant he had to eat the whole thing by that night, he didn't listen to me saying the best before date was a day or two later and by the end I just agreed with him as it seemed he wouldn't leave me alone if I wouldn't give him the answer he wanted.

Today I was helping a girl and her mates (who were students and all very polite) find some wine, which I actually know nothing about as it's not my department and I am not a wine drinker so my knowledge on wine isn't brilliant. So then an older woman begins asking me where organic wine is but she was speaking at me when I was talking to the girls and didn't speak very clearly so I just mentioned I was helping them. When I couldn't find the wine for them I said I'd ask someone who did but then the other lady begins saying I can show her where her's is first. Obviously only hearing her say organic as she didn't speak clearly and I was talking to the girls when she asked I just assumed she said bread as I didn't even know organic wine existed. So I showed her then she starts moaning and getting sarcastic saying she wanted wine not bread, I apologised and brought her back to the wine and she begins asking me if I'm at uni, so then I tell her I've graduated and she sarcastically says "wow", then she started saying I didn't know where it was so I said I'd find out for her. Anyway I found the girls' wine and found out the older woman's organic wine isn't stocked but she had already gone off which I thought was rude as I'd told her I'd find out for her and she didn't say it was okay or to leave it, so I did check but when I got back she had just impatiently gone off knowing I was coming back to let her know about her organic wine.

Lastly, an old man who a lot of people working in our store know is rude, from their past experiences with him, followed me around as I was reducing stuff and then told me, didn't ask me, he actually told me, to reduce bread, I told him I'm not allowed to so he said no one would know. I told him it goes through a computer system so it could be seen on there, then he told me to take my glasses off and he'd punch me in the face!

The worst thing is when these things happen I take the stance that I just have to keep being polite to these people but it's ridiculous how they speak to some of the staff. A few of the people there can't believe that I didn't say anything back to the guy who threatened me and I know a few would have actually spoke back at all of those three people. I find it ironic that older people go on about how rude today's youth is but from my experience in helping customers I've had absolutely no problem with any young people, not even teenagers or school kids or little kids who run around and make noise, it's the old people who I find are rude.

Some customers can be really rude, in the last few weeks three have stood out for me. I actually expected, working in a store near a university and college etc that it'd be students who've had a few drinks that'd be the problem but it's actually the older people.

Firstly one old guy was shouting at me about a sell by date, asking me if it meant he had to eat the whole thing by that night, he didn't listen to me saying the best before date was a day or two later and by the end I just agreed with him as it seemed he wouldn't leave me alone if I wouldn't give him the answer he wanted.

Today I was helping a girl and her mates (who were students and all very polite) find some wine, which I actually know nothing about as it's not my department and I am not a wine drinker so my knowledge on wine isn't brilliant. So then an older woman begins asking me where organic wine is but she was speaking at me when I was talking to the girls and didn't speak very clearly so I just mentioned I was helping them. When I couldn't find the wine for them I said I'd ask someone who did but then the other lady begins saying I can show her where her's is first. Obviously only hearing her say organic as she didn't speak clearly and I was talking to the girls when she asked I just assumed she said bread as I didn't even know organic wine existed. So I showed her then she starts moaning and getting sarcastic saying she wanted wine not bread, I apologised and brought her back to the wine and she begins asking me if I'm at uni, so then I tell her I've graduated and she sarcastically says "wow", then she started saying I didn't know where it was so I said I'd find out for her. Anyway I found the girls' wine and found out the older woman's organic wine isn't stocked but she had already gone off which I thought was rude as I'd told her I'd find out for her and she didn't say it was okay or to leave it, so I did check but when I got back she had just impatiently gone off knowing I was coming back to let her know about her organic wine.

Lastly, an old man who a lot of people working in our store know is rude, from their past experiences with him, followed me around as I was reducing stuff and then told me, didn't ask me, he actually told me, to reduce bread, I told him I'm not allowed to so he said no one would know. I told him it goes through a computer system so it could be seen on there, then he told me to take my glasses off and he'd punch me in the face!

The worst thing is when these things happen I take the stance that I just have to keep being polite to these people but it's ridiculous how they speak to some of the staff. A few of the people there can't believe that I didn't say anything back to the guy who threatened me and I know a few would have actually spoke back at all of those three people. I find it ironic that older people go on about how rude today's youth is but from my experience in helping customers I've had absolutely no problem with any young people, not even teenagers or school kids or little kids who run around and make noise, it's the old people who I find are rude.

I have no idea what I applied to, I'm assuming it's not a local. Google maps just showed me an Allied Carpets lol!

I have no idea what I applied to, I'm assuming it's not a local. Google maps just showed me an Allied Carpets lol!

Hiii, right I just applied for a customer service assistant job in a store in SW london and have an interview for saturday. well i didn't realise it was bakery. but me and my mum were trying to figure out what exactly the CSA does if they're in bakery. is it like just putting out the bread or something?

Some customers can be really rude, in the last few weeks three have stood out for me. I actually expected, working in a store near a university and college etc that it'd be students who've had a few drinks that'd be the problem but it's actually the older people.

Firstly one old guy was shouting at me about a sell by date, asking me if it meant he had to eat the whole thing by that night, he didn't listen to me saying the best before date was a day or two later and by the end I just agreed with him as it seemed he wouldn't leave me alone if I wouldn't give him the answer he wanted.

Today I was helping a girl and her mates (who were students and all very polite) find some wine, which I actually know nothing about as it's not my department and I am not a wine drinker so my knowledge on wine isn't brilliant. So then an older woman begins asking me where organic wine is but she was speaking at me when I was talking to the girls and didn't speak very clearly so I just mentioned I was helping them. When I couldn't find the wine for them I said I'd ask someone who did but then the other lady begins saying I can show her where her's is first. Obviously only hearing her say organic as she didn't speak clearly and I was talking to the girls when she asked I just assumed she said bread as I didn't even know organic wine existed. So I showed her then she starts moaning and getting sarcastic saying she wanted wine not bread, I apologised and brought her back to the wine and she begins asking me if I'm at uni, so then I tell her I've graduated and she sarcastically says "wow", then she started saying I didn't know where it was so I said I'd find out for her. Anyway I found the girls' wine and found out the older woman's organic wine isn't stocked but she had already gone off which I thought was rude as I'd told her I'd find out for her and she didn't say it was okay or to leave it, so I did check but when I got back she had just impatiently gone off knowing I was coming back to let her know about her organic wine.

Lastly, an old man who a lot of people working in our store know is rude, from their past experiences with him, followed me around as I was reducing stuff and then told me, didn't ask me, he actually told me, to reduce bread, I told him I'm not allowed to so he said no one would know. I told him it goes through a computer system so it could be seen on there, then he told me to take my glasses off and he'd punch me in the face!

The worst thing is when these things happen I take the stance that I just have to keep being polite to these people but it's ridiculous how they speak to some of the staff. A few of the people there can't believe that I didn't say anything back to the guy who threatened me and I know a few would have actually spoke back at all of those three people. I find it ironic that older people go on about how rude today's youth is but from my experience in helping customers I've had absolutely no problem with any young people, not even teenagers or school kids or little kids who run around and make noise, it's the old people who I find are rude.

We are reaching the 3 year anniversary of when a man was killed in our store, so we are expecting journalists to camp outside the store. Not looking forward to being heckled. They have camped outside our store every year since it happened. We have been told to not say anything and direct them to the Sainsbury's spokesperson for any media enquieries.

I find it ironic that older people go on about how rude today's youth is but from my experience in helping customers I've had absolutely no problem with any young people, not even teenagers or school kids or little kids who run around and make noise, it's the old people who I find are rude.

Richmond Local, Upper Richmond Road?

If it is, the store is about 1 1/2 years old, and did used to be part of the Allied Carpets next door. Parking is a bitch though. Litterally 2 "official" parking spaces, and you get atleast another 5 additional cars at any one time. There has been times where I have had to abandon hope of getting in there due to the amount of cars

hey everyone, ive been working on the checkouts for 8 months. I find it really hard making conversation with customers and i just think the checkouts aren't right for me. Id like to maybe work as an online shopper.

Anyone here gone from checkouts to online?

Who should I talk to about this?

i have officially left sainsburys. i did get a bit upset, but mostly cos i was gonna miss my colleagues. they're the best! they were mostly tears of happiness

A sad day for the Sainsburys thread too