Natwest Adapt account and turning 18

I currently have a natwest Adapt account which I've had since I was 11, but will be turning 18 in a couple of months. I assume this means that they will change my account to another type, but I can't find any info anywhere on the website. Does anyone know what they do with adapt accounts when you turn 18?

Cheers.

Reply 1

hypocriticaljap

2

Item 3.3 in the terms and conditions of the adapt account says

When you reach 18 years we may change your account to a Step
Account or a Current Plus Account or a Student Account or another
account . We will notify you personally at least 30 days before we
do this at which time we will provide you with up to date copies
of Personal and Private Banking – Terms and Conditions and
Personal and Private Banking – A Guide to Fees and Interest.

Reply 2

miz_perfecto

i have this account it still hasnt changed and i turned 18 in march...........

Reply 3

aeonflux

OP

14

hypocriticaljap

Item 3.3 in the terms and conditions of the adapt account says

When you reach 18 years we may change your account to a Step
Account or a Current Plus Account or a Student Account or another
account . We will notify you personally at least 30 days before we
do this at which time we will provide you with up to date copies
of Personal and Private Banking – Terms and Conditions and
Personal and Private Banking – A Guide to Fees and Interest.

Thanks + rep given

Reply 4

HarrietFR

I have this account too and turned 18 nearly a month ago (they haven't done anything yet). Did you have to ask them to upgrade it or did they eventually get round to doing it automatically?

Reply 5

pixelweb

6

I turned 18 in April, and got a letter through yesterday saying that they're changing my account on the 27th January to a Select account, so it seems they do it automatically!

Reply 6

Origami Bullets

19

Mine stayed the same for absolutely ages - in fact, I'm not really even aware that it changed until I got a student account, 21 months after I turned 18.

However, they did swap my Solo card to a Visa Debit card.

Reply 7

Ite?

6

Nothing immediately happened when I turned 18.

But I have just been told it will change to a Select account in February, so maybe that has something to do with being over 18, even if my 18th birthday was a reasonably long time ago.

Reply 8

iPhone

15

Original post by Ite?

Nothing immediately happened when I turned 18.

But I have just been told it will change to a Select account in February, so maybe that has something to do with being over 18, even if my 18th birthday was a reasonably long time ago.

Its happened to everyone.

Reply 9

ChazSingh

They didn't change mine from Adapt to Current until I went in to withdraw money (only had £1.50 in my bank, wanted a drink LOL). I was told I had to upgrade it to Current, as I was too old for an Adapt now :frown:

Reply 10

Adzha

7

Original post by Ite?

Nothing immediately happened when I turned 18.

But I have just been told it will change to a Select account in February, so maybe that has something to do with being over 18, even if my 18th birthday was a reasonably long time ago.

I have the same but can see no 'upgrade' in the move to a Select account - the only difference is loss of 1% interest.

Has anyone found a benefit or tried ringing Natwest to keep the interest?

Reply 11

helenamm92

7

I changed mine to a student account and got a free railcard and student card. Presumably this only works if you go into further education though :smile:

Reply 12

924103

10

I just applied for an adapt account but I came home realizing that I've given the wrong phone number (my old number by accident), does anyone know how to change this number.

And I want to make a new email as well so does anyone know how to change your email address with natwest?

Could it be done online?