Debenhams Thread

I got the group interview coming up but i wanted to know what to expect when i have the 1 to 1 interview with it? What kind of questions do they ask in it? Luckily i've been already told what to expect with the group activity lol

So as I said yesterday I managed to get in of the Christmas temp jobs but she said she would phone me back tomorrow (which is today) at 12ish but she still hasn't rang so does anyone know which number i have to ring???

I'm not sure if I can post phone numbers in here, but it's the number that you would have had your phone interview on

I know I have a job (unless they change their mind) but I don't know where or what hours yet, so I'm just waiting for a phone call

Had my interview this moring and just got offered a job its only 8 hours but does anyone know if theres any chance of over time or anything???

Hey that's great! I've passed the telephone interview but got my group/one to one on friday! It will be really helpful if you could give me some advice on this as I really need this job

Thank you!

I think the best thing you can do it just be yourself, just talk to everyone and seem friendly get really involved in the group things and be confident!!! Don't just sit there and let everyone else do the work cause they're looking for a team player and even when you've finished a tast make conversations with the other people cause its a bit about how you get along with other people and how you can work in a group. I didn't have a one to one interview so I can't help you on that bit

That's the thing, I'm really not that confident but if it means getting this job then i shall try and be confident! What kind of tasks do they make you do? So as soon as we go in there all we do is just speak and people will be looking at how well we get along with everyone else? How many people were there for your group interview?

Sorry about so many questions! Just nervous, still don't know how i managed to pass the telephone interview.

Thank you by the way

There where about 11 people at my group assessment 1 didn't turn up we went in and sat around a large table and we did a couple of activities which i will list below.

-First we did and ice breaker they didn't test us on this we said our name and said a little bit about ourselves

-Secondly we discussed with the person sitting next to us what the phrase customer delight meant to us as well as good and bad customer service which we have experienced as customers ourselves.

-Then we matched customer profiles to designers which would match their choice and budget ( i didn't know anything about the designers but this was done as a group so didn't have much problem.

-Then we went on to the shop floor to see which were the positive things about the store and which were the negative things about the store after this you went back to the assessment and then from there we were taken to the staff room were we were told to wait until we were called for our one to one.

this happened at my group assessment your may be similar but from looking through other peoples experiences it does vary from store to store but something may be similar.


Don't worry about it even i am not that confident but i still got the job here are some of the things you may want to do to increase your chances like i did.



Also to give you a heads up these are the questions which i got asked



P.S sorry for the long post or any spelling or gramatical mistakes but hopefully you will be successfully and you will get it BTW which store did you apply for

Hey does anyone know what makes Debenhams stand out from its competitors?

My group answered a few different things to this question, but the answer that seemed to please them the most was when we talked about all the 'in house' designers that Debenhams have. As all the stuff they do is Debenham's exclusive, it's an obvious thing that makes them stand out.

The other things we mentioned were the usuals, such as good customer service, a clean and tidy store etc. etc.


Had my assessment day today, hope I get the job !

Hey does anyone know what makes debenhams stand out from its competitors?

My assessment day ended up being just an icebreaker activity and then straight onto 1 on 1 interview, but when I was preparing for it the night before I was planning to say things about all the extra things they have and do, such as the cafe and things like wedding planners and personal shoppers and also club cards, and they also have 'The Debenhams Foundation' which is like a handful of charities that Debenhams donate to, all of those things make it stand out from competitors such as John Lewis

Found out today I have an 8 hour contract on the gift department, the only induction dates offered were on Mondays which I'm not able to do as I have college so the woman said she's going to try and arrange some weekend ones and then call me back, the dates she gave me weren't until the end of October though so I think I have a bit of time before I start, which I'm kind of relieved about because I have such a busy period at college at the moment

Hey that's great! Well done, you must of been amazing at the 1 to 1 interview! I hope mine is as easy as your assessment day