i had an interview for this and it said its going to be a 1 hour competency interview, i went there and i ended up only being there for about half hour, the questions they asked me were;
what do i think good communication is?
what would i do if i had a angry customer?
asked me what i already knew about the apprenticeship, (find this out on the boots website) basically its a year apprenticeship
gave me scenario and asked what i would do, the scenario was - if i was new to the role and a woman came in saying that she wanted to bring her glasses back and everyone was busy what would i do.
asked me to give a time that i have received good customer service and why i thought it was good.
There was another question which i don't remember, but there was only a few and pretty straight forward!
the questions were printed off so i think they might ask these questions in every interview!
GOOD LUCK!
awh yeah and the starting wage is £7.11
and goes up after a year!
ALSO when i went to the interview they said this is boots way of training their people!, you do achieve a NVQ, so basically is an apprenticeship
HOPE THIS HELPS PEOPLE!