Any computer genius people here?

Have you tried plugging in normal earphones into the socket to find out if it's a faulty socket or device?


Posted from TSR Mobile

Well, usually what I do in this situation is disable the device in Device Manager, and try enabling it again. If that doesn't work, sometimes I just try restarting the computer. In still other cases, I reinstall the sound driver entirely. Updating a driver can sometimes increase stability if there's a new one available.

I even had one laptop where the sound configuration refused to reset itself until I reinstalled Windows entirely. I was convinced it was a hardware problem because I'd tried everything, but then I upgraded to Windows 8 and the sound came back.

Essentially, if it was working and now it isn't, you just have to keep trying to reset the device in various ways until it does work. There aren't a lot of other ways you can play with it.

The speakers don't appear to be under device manager when plugged in.

Well, you'd have to disable the entire sound device, whatever the speakers would be attached to.

In any case, if that doesn't work, restarting the computer would be the simplest option. That should reset everything most of the time if it's a software problem that isn't a driver problem.

Already tried restarting. Neither of these solutions worked it's really frustrating

Faulty/fried wiring within the speakers perhaps? How old and how worn are these speakers?

The speakers are new, and they work absolutely fine. My headphone port works fine. I think it's a software issue.

The speakers are new, and they work absolutely fine. My headphone port works fine. I think it's a software issue.

If both the speakers and the headphone port work otherwise, then I'm not sure what could cause that. It sounds like something that would happen if there wasn't good contact between the port and the jack.

You could still try to boot the computer into a different environment to see if it's a software problem.

The thing is, I'm pretty sure the computer can't detect what device you're attaching to a regular headphone or microphone port. It can only tell if something is plugged in or not, and it reacts the same way to having anything plugged in. You could plug a microphone into the headphone port, and it would think you had speakers plugged in. It's a dumb, analogue interface.

From your description of the problem, it doesn't make sense at all. There is no specialised software loaded when you attach a speaker to a headphone port that isn't loaded when you attach a headphone or other device to a headphone port. If it works with normal headphones, it should work with your speakers. If the speakers work on another computer, then it should definitely work on your computer.

I checked again by plugging my earphones into the port. It doesn't work either, even though the earphones do work.

However, when I plug the speakers in, like you said it can detect something being plugged in. So the port is fine? What can I do?

Oh, I thought you said that the earphones worked in the port. Well, if neither the speakers nor the earphones work in the port, then that may indicate a problem.

Wither way, I still think you need to rule out a software problem. If you can't figure out how to boot into another OS using a USB stick, you probably need to get someone who can.

The only two things you can try at this point are:

1. Boot from a USB stick, see if the port starts working.

2. Reinstall Windows.

I really don't know anything else that has a chance of working, and reinstalling Windows without knowing whether it might help would be a lot of effort.

Oh, I thought you said that the earphones worked in the port. Well, if neither the speakers nor the earphones work in the port, then that may indicate a problem.

Wither way, I still think you need to rule out a software problem. If you can't figure out how to boot into another OS using a USB stick, you probably need to get someone who can.

The only two things you can try at this point are:

1. Boot from a USB stick, see if the port starts working.

2. Reinstall Windows.

I really don't know anything else that has a chance of working, and reinstalling Windows without knowing whether it might help would be a lot of effort.

It's either a software device conflict or a faulty port, I suspect the latter.
Anything on the event viewer?

I'm using Windows 10, is that the same as action centre?