Whats the worst experience you've had from a delivery service?
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Original post by Bruce267099
About 3 weeks ago i ordered a new laptop of amazon £329 , something new for my revision 
. It only got delivered to another address, then it came up saying delivered, sent a letter of complaint, practically got called a liar and I'm still waiting for my laptop, apparently my complaint is being reviewed. Lmfao 
.
. It only got delivered to another address, then it came up saying delivered, sent a letter of complaint, practically got called a liar and I'm still waiting for my laptop, apparently my complaint is being reviewed. Lmfao .Amazon logistics are the ones who forged my boyfriends signature
. Did you try their customer service chat? I gave them hell on there earlier.Original post by auroraborealice
Hahah oh dear. The driver actually spelt my name wrong for the faked signature 
That doesn't suprise me
Original post by claireestelle
That is just awful. Did you post a complaint on social media? It's useless for Hermes but gets something out of other delivery companies.
Was ignored on social media as well
And it was hermes, just the name makes me shiver...
Original post by claireestelle
Amazon logistics are the ones who forged my boyfriends signature. Did you try their customer service chat? I gave them hell on there earlier.
. Did you try their customer service chat? I gave them hell on there earlier.Ahahaha yeah i tried they're absolutely useless, they seem to think i will be satisfied with a £5 gift voucher. I just want my bloody laptop lol.
I recently (as in a few weeks ago, this is still going on now urgh) ordered something off eBay to go to my mum's work address by Royal Mail signed for. A couple of weeks later and it doesn't turn up, I contact the seller for tracking details and find that it had already been delivered and signed for by someone with an R in their name (it was pretty illegible). My mum and her colleagues spoke to the postman and he said that there was a parcel sent on that day to the neighbors - one who is called R. (Last name here). Working at a pharmacy, my mum sees the guy getting his prescription and asks him about it, though he denies it. Luckily, she needs his signature for something and it seems to match the one from the delivery. Now the postman has spoken to the guy about this, showing the signature as proof but the guy still isn't giving it up - idk how or why this is still going on!! I'm so annoyed, it was just a stupid dress so it's so weird how they aren't giving it back.
Original post by Bruce267099
Ahahaha yeah i tried there absolutely useless, they seem to think i will be satisfied with a £5 gift voucher. I just want my bloody laptop lol.
I spent 15 minutes telling them I would never trust them again and no voucher
what happened to good customer service eyleaving a £100 set of diamond scales left in a bush in the rain and to get them repaired before i got to use them
Original post by claireestelle
I spent 15 minutes telling them I would never trust them again and no voucher what happened to good customer service ey
what happened to good customer service eyI hate amazon sometimes, but then when they used royal mail it was even worse. Just keep complaining and threaten to speak to someone higher about it, they'll give you compensation sooner or later lol.
Original post by Bruce267099
I hate amazon sometimes, but then when they used royal mail it was even worse. Just keep complaining and threaten to speak to someone higher about it, they'll give you compensation sooner or later lol.
Our postman has never let me down so in future I m always going to ask they send stuff that way.
Original post by claireestelle
Our postman has never let me down so in future I m always going to ask they send stuff that way.
Same here, it's usually just the vans that screw everything up.
Royal Mail is very fine.
UPS and Fedex are ok, but only if you can be there all day, otherwise you must go to the depot, which is usually in some industrial estate with very limited bus access. The good point is that they are extremely fast
Hermes must be fled like the plague. Do NOT order anything delivered by them, or even by the three other services listed above.
UPS and Fedex are ok, but only if you can be there all day, otherwise you must go to the depot, which is usually in some industrial estate with very limited bus access. The good point is that they are extremely fast
Hermes must be fled like the plague. Do NOT order anything delivered by them, or even by the three other services listed above.
Original post by Josb
Royal Mail is very fine.
UPS and Fedex are ok, but only if you can be there all day, otherwise you must go to the depot, which is usually in some industrial estate with very limited bus access. The good point is that they are extremely fast
Hermes must be fled like the plague. Do NOT order anything delivered by them, or even by the three other services listed above.
UPS and Fedex are ok, but only if you can be there all day, otherwise you must go to the depot, which is usually in some industrial estate with very limited bus access. The good point is that they are extremely fast
Hermes must be fled like the plague. Do NOT order anything delivered by them, or even by the three other services listed above.
I hate that online companies don't publish that they use hermes but will be cancelling any orders when i find out they do in future.
Original post by claireestelle
I hate that online companies don't publish that they use hermes but will be cancelling any orders when i find out they do in future.
True, but you can ask them when they don't tell.
Original post by Josb
True, but you can ask them when they don't tell.
Good point, i think i ll do that from now on
I ordered a couple of dresses from boohoo and they use Hermes, I'd ordered it Saturday for next day delivery and the guy who brought it was very rude and was loudly complaining we made him deliver on a Sunday. I'm glad we were in or else I have no idea what he would've done with my package 
Original post by jamestg
Was ignored on social media as well
And it was hermes, just the name makes me shiver...
And it was hermes, just the name makes me shiver...
Oh i see, yeah their facebook is full on unanswered complaints, i dont know how they are still in business.
Original post by EmilyPlatypus
I ordered a couple of dresses from boohoo and they use Hermes, I'd ordered it Saturday for next day delivery and the guy who brought it was very rude and was loudly complaining we made him deliver on a Sunday. I'm glad we were in or else I have no idea what he would've done with my package
Yeah the times a parcel from hermes have made it to us they are never happy.
There's this one delivery guy in my town who always makes you come to his house to pick up your packages instead of dropping them off for you 
Original post by Christie_xx
There's this one delivery guy in my town who always makes you come to his house to pick up your packages instead of dropping them off for you
How have they not been sacked?
every month we order 240kg of meat.
i live on the top of the hill.
not only did the courier come at 10pm, he also didn't carry ANYTHING up the hill (like even offer to help
) and i had to carry 240kg up the massive ****ing hill to my house. when i complained, the company said it was because he was behind on his delivery schedule cause he overslept and he will be disciplined accordingly and never be put on my route again. guess who delivered it all next time under the same circumstances
i live on the top of the hill.
not only did the courier come at 10pm, he also didn't carry ANYTHING up the hill (like even offer to help
) and i had to carry 240kg up the massive ****ing hill to my house. when i complained, the company said it was because he was behind on his delivery schedule cause he overslept and he will be disciplined accordingly and never be put on my route again. guess who delivered it all next time under the same circumstances Quick Reply
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