Gambling company wants 2 know my source of income; I feel this is a breach of privacy

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Hetrosexual
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Hi, I'm Hetrosexual/heterosexual.

I think I'm in a bit of a **** storm lately, although maybe I am exaggerating. I was once a successful gambler, having a system in place and often making a few thousand every week.

However up until a few months ago depression starting kicking in, my gambling system unfolded and I became reckless. I have probably lost around £75k in about a year of my savings, which is mainly inheritance money and the odd lump sums from my parents.

I accept I lost a lot of money, I am just lucky that I am not in debt. My parents know and I've been counselling. Gambling has stopped. However what really adds further stress is that a certain company I gamble with have emailed and rang me questioning my source of income. Now the money is mainly my parents that I wasted, and they seem very keen on knowing my parents businesses, and other shares/investments I may have.

I gave them some vague information on the phone and asked them what this is for, and will this information be passed to any third parties etc... they said it's "confidential information" that will be passed on to senior management for review. Mainly because they are worried I am gambling excessively and that they want to know how I'm funding this habit.

But from further emails after the phone call, it seems they want to know a LOT of information..properties I own...the street addresses/rental incomes , investments, shares...business names etc etc.

My main problem is that I'm very reluctant to give these specific information to a gambling company. I would like some help and advice please (NOT about my addiction, more to do so with this pursuit of my wealth).

Thanks.
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Reue
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(Original post by Hetrosexual)
My main problem is that I'm very reluctant to give these specific information to a gambling company. I would like some help and advice please (NOT about my addiction, more to do so with this pursuit of my wealth).
Do you have any current funds in the account? If not then just ignore them and move on to one of the many other online bookmakers.
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1420787
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They will have their own safeguard systems in place that will differ from company to company, so unless you name the company and find someone else has been gambling at the same level with the same company you're unlikely to get reliable information.

Perhaps TSR is not the best place to get an answer?

On the breach of privacy aspect, your membership with them is at their own discretion and so if you don't want to provide the information they want then go elsewhere.
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Hetrosexual
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(Original post by Reue)
Do you have any current funds in the account? If not then just ignore them and move on to one of the many other online bookmakers.
They have suspended my account and I have withdrew any remaining funds left.
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Reue
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(Original post by Hetrosexual)
They have suspended my account and I have withdrew any remaining funds left.
Move on to another site then
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Hetrosexual
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(Original post by offhegoes)
They will have their own safeguard systems in place that will differ from company to company, so unless you name the company and find someone else has been gambling at the same level with the same company you're unlikely to get reliable information.

Perhaps TSR is not the best place to get an answer?

On the breach of privacy aspect, your membership with them is at their own discretion and so if you don't want to provide the information they want then go elsewhere.
Bet 365. I'm thinking about emailing telling them I do not want to disclose any further details and please suspend my account permanently. Leaving at that then ignoring any future calls/emails.
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1420787
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(Original post by Hetrosexual)
Bet 365. I'm thinking about emailing telling them I do not want to disclose any further details and please suspend my account permanently. Leaving at that then ignoring any future calls/emails.
I'm not sure how much gambling companies share information, or even whether they've put it into their terms and conditions so that they can legally share your information, but I'd try not to appear too cagey.

Tell them that after years (?) of gambling you're unhappy at what you feel is a sudden intrusion into your privacy. Simply state that you'll no longer be needed your account.
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999tigger
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As said , just switch to another online company. Arent you worried about getting into debt or losing further amounts? Have you given up trying to quit?

I can think of four reasons.

They might wnat to avoid any possibility of fraud and that it is your own money.
They might have rules and safeguards about problem gamblers.
They are probably required to monitor clients income sources asinformation to sell them more product.
They almost certainly have money laundering safeguards in place. This is probably the main reason.
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Hetrosexual
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(Original post by 999tigger)
As said , just switch to another online company. Arent you worried about getting into debt or losing further amounts? Have you given up trying to quit?

I can think of four reasons.

They might wnat to avoid any possibility of fraud and that it is your own money.
They might have rules and safeguards about problem gamblers.
They are probably required to monitor clients income sources asinformation to sell them more product.
They almost certainly have money laundering safeguards in place. This is probably the main reason.
I understand completely, however being mainly inheritance, going out of my to supply my dads financial details is a little excessive. I don't think my dad would like to provide such information either. Yes I have quit, and no I will not get into debt as all payments from my dad/inheritance is now stopped and I will not receive any more money to spend to my leisure.
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999tigger
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(Original post by Hetrosexual)
I understand completely, however being mainly inheritance, going out of my to supply my dads financial details is a little excessive. I don't think my dad would like to provide such information either. Yes I have quit, and no I will not get into debt as all payments from my dad/inheritance is now stopped and I will not receive any more money to spend to my leisure.
Did you ask them why they needed to know in so much detail? I would probably have just switched if the answer was not adequate. Plenty of other options.
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Napp
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i'll be blunt;
If you want to gamble with this company they're entirely within their rights and law to ask how you're funding it.
This is especially true due to the problem with addicts fencing stolen goods and such to fund their gambling and that casinos are NOTORIOUS for people laundering money through.
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Hetrosexual
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(Original post by Napp)
i'll be blunt;
If you want to gamble with this company they're entirely within their rights and law to ask how you're funding it.
This is especially true due to the problem with addicts fencing stolen goods and such to fund their gambling and that casinos are NOTORIOUS for people laundering money through.
Again i completely understand. So what do you suggest the best course of action is?
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jamesthehustler
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(Original post by Hetrosexual)
Hi, I'm Hetrosexual/heterosexual.

I think I'm in a bit of a **** storm lately, although maybe I am exaggerating. I was once a successful gambler, having a system in place and often making a few thousand every week.

However up until a few months ago depression starting kicking in, my gambling system unfolded and I became reckless. I have probably lost around £75k in about a year of my savings, which is mainly inheritance money and the odd lump sums from my parents.

I accept I lost a lot of money, I am just lucky that I am not in debt. My parents know and I've been counselling. Gambling has stopped. However what really adds further stress is that a certain company I gamble with have emailed and rang me questioning my source of income. Now the money is mainly my parents that I wasted, and they seem very keen on knowing my parents businesses, and other shares/investments I may have.

I gave them some vague information on the phone and asked them what this is for, and will this information be passed to any third parties etc... they said it's "confidential information" that will be passed on to senior management for review. Mainly because they are worried I am gambling excessively and that they want to know how I'm funding this habit.

But from further emails after the phone call, it seems they want to know a LOT of information..properties I own...the street addresses/rental incomes , investments, shares...business names etc etc.

My main problem is that I'm very reluctant to give these specific information to a gambling company. I would like some help and advice please (NOT about my addiction, more to do so with this pursuit of my wealth).

Thanks.
they think your running a bad tax dodge most likely
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accno1
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Lost £75k but you still engage with gambling companies....

...do yourself a favour and do the person who left you that money proud by looking at how many figures you have left of it, absorbing it and running a million miles from gambling companies.
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