Proof of residence

Hi,
I am an EU national and already applied for a postgraduate loan.Now, I am a little bit confused about the residence eligibility.

The website says that I need to live in the UK before the start of the academic year (31 August) but I originally planned to move to the UK by the end of September.
So I called the SFE-Team but I got 2 different answers. One staff member told me that I need to be in the UK on the 31 of August and send them my flight ticket and a bank statement with regular activity in UK. The other one told me that they don’t really check it.

Would you mind clarifying this for me please? If I am not living in England by September 1st will I still be eligible? And does SFE really check that?

Thank you very much
Anna