Student finance - won't find university/course

Hiya, I am currently trying to apply for student finance. I have sent off my application however they have said they need my course details, as apparently the ones I have provided don't match the college.
However, when I search for the college (Cornwall College Newquay) it does not appear in the list. I cannot continue with the application unless I put this college in. Anyone else having this problem or know how to fix it?
Many thanks :biggrin:

Reply 1

neuronerd

6

Hi

I'm starting my application for graduate medicine (4 years) and have got to the stage where I need to enter my university. However, it does not recognise my choices:
University of Liverpool
University of Nottingham

They are pretty big unis so they should be there!

Also I found Swansea but it claimed there was no medicine course.

Help?

Reply 2

lowacin

6

Hey! I'm going to be studying medicine at brighton and sussex medical school, sent off my student finance application and now it's saying it can't find that university or my course to match it? Will only accept university of sussex and not with medicine???

Reply 3

PQ

Clearing and Applications Advisor

21

Original post by KD044

Hiya, I am currently trying to apply for student finance. I have sent off my application however they have said they need my course details, as apparently the ones I have provided don't match the college.
However, when I search for the college (Cornwall College Newquay) it does not appear in the list. I cannot continue with the application unless I put this college in. Anyone else having this problem or know how to fix it?
Many thanks :biggrin:

Original post by neuronerd

Hi

I'm starting my application for graduate medicine (4 years) and have got to the stage where I need to enter my university. However, it does not recognise my choices:
University of Liverpool
University of Nottingham

They are pretty big unis so they should be there!

Also I found Swansea but it claimed there was no medicine course.

Help?

Original post by lowacin

Hey! I'm going to be studying medicine at brighton and sussex medical school, sent off my student finance application and now it's saying it can't find that university or my course to match it? Will only accept university of sussex and not with medicine???

Hi there

I've seen some people with these sorts of problems tweeting at SFE as well so I thought it would be useful to merge and stick your threads so that @Mark Lee - SFE Official Adviser can deal with them all in one place. On twitter SFE have been asking for the UCAS course codes of the courses concerned so that might be useful to post in this thread.

Reply 4

PQ

Clearing and Applications Advisor

21

Original post by KD044

Hiya, I am currently trying to apply for student finance. I have sent off my application however they have said they need my course details, as apparently the ones I have provided don't match the college.
However, when I search for the college (Cornwall College Newquay) it does not appear in the list. I cannot continue with the application unless I put this college in. Anyone else having this problem or know how to fix it?
Many thanks :biggrin:

Original post by neuronerd

Hi

I'm starting my application for graduate medicine (4 years) and have got to the stage where I need to enter my university. However, it does not recognise my choices:
University of Liverpool
University of Nottingham

They are pretty big unis so they should be there!

Also I found Swansea but it claimed there was no medicine course.

Help?

Original post by lowacin

Hey! I'm going to be studying medicine at brighton and sussex medical school, sent off my student finance application and now it's saying it can't find that university or my course to match it? Will only accept university of sussex and not with medicine???

Just to say see http://www.thestudentroom.co.uk/showpost.php?p=63124355&postcount=62 as well - another TSR user with the same problem found switching browser solved the problem

Original post by Jelonzo

The student finance website wasn't working for me using mozilla firefox, it kept saying my course and university didn't exist when I typed them in, and after about half an hour of trying to get it to find my course (which I checked it was the right code and everything), I switched to internet explorer and it worked first time. :frown:

So if anyone else has any troubles with it, try changing the internet browser, it doesn't work properly on all of them.

Reply 5

AMY1234JARVIS

2

Hello,

I applied a while ago to my University course at Plymouth University, but my application since has been cancelled - I made a mistake - and I have had to start again.
This time around, however, there appears to be no option for Primary Teaching at all, and I am specialising in Humanities. No specialisms come up for Primary Teaching at Plymouth University at all, but I know that they have done before. I have tried different browsers, and using the course code, none of which worked. Obviously my application cannot be processed until this has been completed, so I would like this to be fixed ASAP please :smile:

Reply 6

PQ

Clearing and Applications Advisor

21

Original post by AMY1234JARVIS

Hello,

I applied a while ago to my University course at Plymouth University, but my application since has been cancelled - I made a mistake - and I have had to start again.
This time around, however, there appears to be no option for Primary Teaching at all, and I am specialising in Humanities. No specialisms come up for Primary Teaching at Plymouth University at all, but I know that they have done before. I have tried different browsers, and using the course code, none of which worked. Obviously my application cannot be processed until this has been completed, so I would like this to be fixed ASAP please :smile:

To get it fixed call Plymouth and SFE.

Reply 7

Azeen Othman

Dears,
I am an asylum seeker, i have been in uk more than 4 years. I got unconditional offer letter from one of the university in the uk. My question is, it is possible apply for post graduate loan please.

Regards,
Azeen

Reply 8

sghauri

Hey there! I applied for a tuition loan and not a maintenance loan because it was needed and I've already got the letter and signed and sent it. However, now my circumstances have changed and I will be needing a maintenance loan. How do I go about that? Can I still get a maintenance loan?

Original post by sghauri

Hey there! I applied for a tuition loan and not a maintenance loan because it was needed and I've already got the letter and signed and sent it. However, now my circumstances have changed and I will be needing a maintenance loan. How do I go about that? Can I still get a maintenance loan?

Hi,

It depends on which academic year you are studying in. If its the 16/17 year, you may be able to change your requested maintenance loan online, or give us a call on 0300 100 0607, and we can send you a loan request form to change it manually.

Thanks

Reply 10

Hayley300g

Hi,

I have applied for student finance for a full time open university course I plan to start in February 2017, however it can't find my course so won't assess my application. There is no UCAS code for open university courses so I am struggling with what I am supposed to do.

Reply 11

Emma louise b

Hello
I'm having trouble with my student finance application because I can't provide bank details. Although I can't provide bank details because I don't have the right ID however Santander said that they would accept my UCAS letter and a letter from student finance saying I am entitled to a student loan. What do you suggest I do as my course starts next week.

Original post by Hayley300g

Hi,

I have applied for student finance for a full time open university course I plan to start in February 2017, however it can't find my course so won't assess my application. There is no UCAS code for open university courses so I am struggling with what I am supposed to do.

Hi, as you are studying an open university course, this would be deemed as part time when making your application online, we will therefore not request a UCAS code. thanks

Original post by Emma louise b

Hello
I'm having trouble with my student finance application because I can't provide bank details. Although I can't provide bank details because I don't have the right ID however Santander said that they would accept my UCAS letter and a letter from student finance saying I am entitled to a student loan. What do you suggest I do as my course starts next week.

Hi Emma, we would ask that you leave the bank details section clear at present and once you have provided the relevant evidence to the bank and and have your account you can then advise us of your bank details. Thanks

Reply 14

lollypop76

It won't recognise the course i entered because it isn't the one I entered. I can't access the part of the application to change as it says there is an error and it won't load any further. I think this an IT problem. Just wondering if it's going to be fixed anytime soon.

Reply 15

SMcb

1

Hi, Im trying to apply for finance fir a course i have applied for with tge open university but it wont find my course on your website which leaves me unable to continue my application

Original post by lollypop76

It won't recognise the course i entered because it isn't the one I entered. I can't access the part of the application to change as it says there is an error and it won't load any further. I think this an IT problem. Just wondering if it's going to be fixed anytime soon.

Hi lollypop76,

If you are having problems making the changes to your course details online, then give us a call and we can post a Change of Circumstances form to you,

Tel: 0300 100 0607

(Open Monday to Friday from 8.00am to 8.00pm and between 9.00am and 4.00pm on Saturday and Sunday. Local call rates apply).

Thanks Rona

Original post by SMcb

Hi, Im trying to apply for finance fir a course i have applied for with tge open university but it wont find my course on your website which leaves me unable to continue my application

Hi SMcb,

If you cannot locate your course, please check with the university, the course title, as they have listed it on the database and if they still have to update the database with your course information.

Thanks Rona

Reply 18