HMRC Tax Professional and Operational Delivery Higher Officer Caseworker

Hello everyone - I was an external applicant when applying for the 1320 campaign but have since started in an O role. I received my provisional offer today and I guess I'll have to tell my manager tomorrow morning!Well done to everyone that got through and best of luck to those still applying, just don't give up!

Thanks TraineeAcc. Memoryfish - If you log into your account and click on the application it tells you to click 'Next stage'. You are then required to fill out the references form (even though I did this at interview).
"Please provide details of your current and previous employers or educational tutor whom we may contact for references.
Please also give the name and address of one person to whom you are well known and who has agreed to act as a referee.

You must ensure your references cover the last three years." .... It does say 'whom we can contact' So feel I should inform my boss?? But TraineeAcc, you're saying not to.... Hmmm...

Hello everyone - I was an external applicant when applying for the 1320 campaign but have since started in an O role. I received my provisional offer today and I guess I'll have to tell my manager tomorrow morning!Well done to everyone that got through and best of luck to those still applying, just don't give up!

Still fill it in, but for our campaign (Feb) the referees weren't contacted. I don't think TraineeAcc was telling you not to complete it, s/he was trying to reassure you that the referee probably won't be contacted.

Exactly Doll Parts. Fill it all out, but I've never known them to contact them I was told directly by CSR during my checks they would not contact employment references.

Never heard of manpower, haven't a clue what's happening with them

Exactly Doll Parts. Fill it all out, but I've never known them to contact them I was told directly by CSR during my checks they would not contact employment references.

Never heard of manpower, haven't a clue what's happening with them

I would wait for the formal.....

Why would you wait for the formal?

Do you not like the O role? What's different with it and this new one ... Apart from the money


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The HO role requires some additional training and seems a bit more technical, obv the pay rise is an appealing factor! But I applied for this HO role just before I got offered the O role.

And HO casework offers a far better internal chance at progression towards SO level as your work will be more complex.

The HO role requires some additional training and seems a bit more technical, obv the pay rise is an appealing factor! But I applied for this HO role just before I got offered the O role.

Yea ... I was always of the view don't walk before you can run. My view will be to progress don't get me wrong BUT il be happy enough as an O learning the ways etc to make sure I master that first as best I can ...but of course everyone is different. You'll know being in NI that even at O level the salary is pretty good for NI.


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More technical in what way


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More technical in the aspects of tax you deal with. Although it doesn't always work in practice. I know EO staff doing HO standard work and I know HOs doing G7 work.*

I received an offer for HO too. Congrats to everyone else - well done guys!

Do you think the checks will go smoother since now it's Manpower doing them, not HMRC?

Also, for the people already working at HO, how are you finding it? Is it stressful, what's the work/life balance, what are the long term prospects internally AND EXTERNALLY?

If you avoid evening/weekend work and can leave your work at the office ... Then I'd imagine your doing well on that front. I don't know many civil servants who bring their work home ... Let's put it that way


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I will take this as "the work/life balance is pretty good" then