HMRC Tax Professional and Operational Delivery Higher Officer Caseworker

I have just rang the number that was posted on here a few days ago. Spoke to a guy who said that basically the original team that handled all this fell behind with it all (which is obvious) an they were brought in a month ago to start handling the data etc. He reassured me that i was on the list and just waiting for the pre employment checks to be completed which je said should be in the next few weeks. He did say though that most are in the same situation as me. I dont know if he was referring to my location or in general but if you look on here they seems to be a lot of people for croydon getting offers. Maybe they are doing it by location?


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Has anyone who is on the 1320/1321 application who hasnt had a formal offer as yet heard anything/ had any update?

I was told on Friday by them that they expect to be sending out further batches of formal offers early this week, but things on here now seem to be contradicting the timescales?

A week and a bit ago, I'd got bored of being kept in the dark about whether Manpower were handling my checks. I managed to get through to the correct department and they said that the photocopies of my ID, that had been taken at interview, had not been photopied correctly!

I then had to arrange a day off work to take my documents to be re-photocopied.

My advice would be to chase them and make sure they have all your relevant info because they could be sitting on it.

Who did you ring please? Do you have a number? Thanks

I just called one of the manpower branches and they put me through to head office

Who did that email come from? Was it direct from hmrc? Also, had you previously been to the AC providing docs? Hoping I can just scan my passport :-/.



Was this the wmp email address or the isbc.e&c one? I don't even know which one is my first point of contact now as it's taken multiple emails to both over 3 weeks to get a response. Nothing seems to happen without chasing up, and presumably the dbs process can't start until they have proof of residency. It begs the question would we just sit at this status indefinitely? Or, worse, until they eventually say that since they didn't get docs within appropriate time frame the offer has been withdrawn despite not actually us for them. Maybe now a lot of the 13xx/16 seem to have had some progress they'll have some time for us 16xx/16 ones now.

Try from the frying pan into furnace. Nah it's not that bad , it's all changing and getting better to be fair. I don't understand why I haven't been contacted yet about this job 1320/16. Everyone seems to have had an offer now on here.

A week and a bit ago, I'd got bored of being kept in the dark about whether Manpower were handling my checks. I managed to get through to the correct department and they said that the photocopies of my ID, that had been taken at interview, had not been photopied correctly!

I then had to arrange a day off work to take my documents to be re-photocopied.

My advice would be to chase them and make sure they have all your relevant info because they could be sitting on it.

I'm in the same boat - no formal offer yet...sill at provisional offer stage. Pfft

Had anyone who got an offer for Croydon got in touch with HMRC to find out if you can change location?

Had anyone who got an offer for Croydon got in touch with HMRC to find out if you can change location?

I did yesterday by sending an email query to that E&C Support team email but I doubt they will do anything about it as it says on the job advert that they cant guarantee our preferred location. We just have to hope we can talk to the new manager and he/she might be able to help out.

Whereabouts will you be travelling in from?

Im coming in from east London from a zone 4 station and east Croydon is zone 5. It is pricey if you travel via zone 1 i.e. London Bridge.

This is the reply I got:

I can arrange for your location to be changed however your formal offer will be withdrawn and you will be put back on the list and I am unable to advise how long it will be before offers are sent for Euston Tower or Stratford.

Oh wow. did you get that reply today after emailing them on Friday?
The thing is I am also waiting pre employment checks to be confirmed for an O grade tax role 1667/16 so I might take that on and then wait for the formal offer for Stratford. I need to get out of my current HMRC Department.
Did you accept the offer for Croydon? Because I already have and then just sent a query yesterday about how far it was.

Did u guys get an reply back after sending out the email to accept the formal offer?

That was a quick reply daj from them considering how slow they are with everything.
Gajman im still awaiting my reply that i sent yesterday. This is after i accepted the offer on friday.