Right... I have been so bloody good with not venting about HMRC but today I have finally had enough!!!!!!!
I am for 1320/16 for those who don't know already and my pre employment checks are complete. I phoned today as my current employer is offering me a promotion. I spoke to someone who I literally could not understand because their words did not make sense! AT ALL! Everything had "like, I don't know, like, emm, like, ok I don't know" and my favourite "We don't know, you need to send an email". No matter what I said, for example the fact that I have sent 10 emails already or the fact that the email just goes to the people I was talking to on the phone, it simply did not matter I just got the same old "you need to send an email" when I asked her if the email would just end up in front of the person I was speaking with currently on the phone she said "yes". THIS BEGGARS BELIEF!
I understand that they are under pressure but the person on the phone was just plain rude and could not be bothered. I asked them to clarify how they were appointing people i.e. on what basis merit or otherwise and they would not answer. They stated they did not know. I again asked them to put me in touch with the people that did know and they said "we don't have any method to get in contact with them".
This is a complete shambles. It is so unprofessional. I am seriously considering just withdrawing now.
Sorry for the rant people it was you or my other half!